Laundry Supervisor - Saudi Talent
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Key skills for this role
About the Role
Rotana Hotels seeks a dynamic Laundry Supervisor to ensure laundry services meet guest expectations with the highest standards. The role involves supervising laundry employees, handling guest and house laundry, and liaising with the linen room.
Key Skills for This Role
Responsibilities
- Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
- Supervise and monitor the performance of laundry employees to maintain established standards
- Responsible for proper handling of guest and house laundry and establish quality standards
- Liaise with linen room to ensure adequate clean linen and uniforms
- Follow up with engineering department on preventive maintenance and repair orders
- Check daily production according to priorities and assist in activities of the maker
- Counter check that all items processed are spotlessly clean as per hotel standards
- Ensure laundry employees are knowledgeable about hotel services and facilities
Requirements
- Degree or vocational training within laundry operation
- Previous experience in a similar supervisory role
- Good command of written and verbal English communication skills
- Computer knowledge is an added advantage
Full Job Posting
Job Description
- We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
- As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards.
Key Responsibilities
- Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards.
- Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests.
- Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed.
- Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area.
- Follow up with engineering department on preventive maintenance and repair orders.
- Check daily production according to priorities and assist in the activities of the maker.
- Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction.
- Ensure that laundry employees are knowledgeable about hotel services and facilities.
Education, Qualifications & Experiences
- You should ideally have a degree or a vocational training within the laundry operation and previous experience in a similar role.
- Good command of written and verbal English communication skills are essentials and computer knowledge is an added advantage.
Knowledge & Competencies
- Customer driven and courteous individual with an outgoing and approachable character.
- Work well under pressure in a fast paced environment and be a great team player.
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
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