Housekeeping Attendant
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Key skills for this role
About the Role
Rotana Hotels seeks a Housekeeping Attendant to deliver exceptional guest service and maintain cleanliness in guest rooms and public areas. The role requires vocational training in housekeeping, good English, and a customer-focused attitude.
Key Skills for This Role
Responsibilities
- Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
- Clean rooms and bathrooms, performing any combination of duties
- Keep fire exits and stairways clear of any obstruction
- Check and report any maintenance work required immediately
- Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
- Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
- Replenish bathroom supplies and room supplies
- Clean and keep the guest corridors, service pantries and service areas neat and tidy
- Remove Room Service tray and trolley from guestroom and corridors
- Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
Requirements
- Vocational training within the Housekeeping Department of a hotel
- Good command of English
- Friendly, caring, dedicated individual with cross cultural sensitivity
Full Job Posting
Job Description
- We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
Key Responsibilities
- Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
- Clean rooms and bathrooms, performing any combination of the following duties
- Keep fire exits and stair ways clear of any obstruction
- Check and report any maintenance work required immediately
- Pick up any litter from corridors and pathways
- Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
- Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
- Replenish bathroom supplies and room supplies
- Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
- Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
- Remove Room Service tray and trolley from guestroom and corridors
- Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
Education, Qualifications & Experiences
- You should ideally have a vocational training within the Housekeeping Department of a hotel.
- Good command of English is an advantage.
Knowledge & Competencies
- The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers.
- You will work well under pressure in a fast paced environment and enjoy working with a multi cultural team and guests alike.
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
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