Laundry Manager
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Key skills for this role
About the Role
IHG Hotels & Resorts seeks a Laundry Manager to oversee industrial laundry operations at Crowne Plaza and Holiday Inn Doha. The role requires managing internal and external laundry services, budget control, training, and quality assurance.
Key Skills for This Role
Responsibilities
- Manage the operation of an industrial laundry (internal & external)
- Responsible for the laundry department's daily operations, including external/outsourced laundry services
- Responsible for the department's budget and control expenditure
- Have complete knowledge of all areas in laundry operation: washing, spotting, starching, dry cleaning, and pressing
- Manage laundry training, assign work, and monitor quality and quantities
- Maintain highest standards when handling guest laundry/dry cleaning to ensure customer satisfaction
- Establish and maintain department organization, manning, and productivity based on business forecast
Requirements
- Minimum 4 5 years of Laundry experience with 3 years at a management level
- Excellent reading, writing, and oral proficiency in the English language
- Good working knowledge of MS Excel, Word, & PowerPoint
- Good problem solving, administrative, and interpersonal skills
- Schedule flexibility and ability to multi task
- Preferably residing in Qatar
Full Job Posting
Overview
- IHG Hotels & Resorts is hiring a Laundry Manager for Crowne Plaza and Holiday Inn Doha – The Business Park.
- The role involves managing industrial laundry operations, both internal and external, and ensuring high standards of service.
Your day to day
- Managing the operation of an industrial Laundry (Internal & External Laundry operation)
- Responsible for the laundry department's daily operations, which includes external/outsourced laundry services.
- Responsible for the department's budget & control the expenditure.
- Have a complete knowledge of all areas in the laundry operation; washing, spotting, starching, dry cleaning, and pressing.
- Manage the laundry training, assign work, and monitor the quality of the laundry and quantities.
- Maintain the highest standards when handling guest laundry / dry cleaning to ensure customer satisfaction.
- Establishes and maintains department organization, manning, and productivity, ensuring a smooth operation on business forecast
What we need from you
- Minimum 4 5 years of Laundry experience with 3 years at a management level
- Excellent reading, writing, and oral proficiency in the English language
- Good working knowledge of MS Excel, Word, & PowerPoint
- Good problem solving administrative, and interpersonal skills are a must
- Schedule flexibility is necessary and the ability to multi task
- Preferably residing in Qatar.
What you can expect from us
- Competitive salary
- Full uniform
- Impressive room discounts
- Some of the best training in the business
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