L&D Trainer

At Expedia Group, we help travelers explore the world, one journey at a time.

As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy.

Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work.

Join us and build for travelers everywhere.

L&D Trainer The L&D team is responsible for facilitating learning experiences in a job-specific area and for on-the-job capabilities needed for TPSP’s global footprint.

We manage the activities involved in the preparation, delivery and assessment of training and development solutions for Expedia Group TPSP.

The team collaborates with Instructional Designers, Operations and Quality Assurance representatives to improve performance.

The ideal candidate will be a self-starter with a passion for talent development, a high level of flexibility, commitment, and the ability to train and coach within a high paced customer centric contact centre environment.

Expedia Group brands power global travel for everyone, everywhere.

We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners.

Our diverse, vibrant, and welcoming community is essential in driving our success.

Introduction to the Team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group.

Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners.

We partner closely with teams across Expedia Group to achieve growth and results for our customers and company.

TPSP provides the platform and services to handle the service requests from travellers across the multiple brands of Expedia Group, in all locations.

This role will partner with the global team, supporting team members, interacting with internal customers (employees) of all levels and external vendors in delivering our products and services.