Korean-Speaking Case Manager

Shine Bright Care is looking to hire a Korean-speaking Case Manager with experience in the field and a heart for serving others.

If you are compassionate, detail-oriented, and fluent in Korean and English, we encourage you to join our team!

Performs a variety of administrative and case management functions.

Processes and maintains consumer files and databases, ensuring all records comply with State and Federal regulations.

Provides language support and culturally competent services to Korean-speaking consumers and families.

• Serve as the primary contact for Korean-speaking Consumers, Legal Representatives/Guardians, and family members
• Provide translation and interpretation support in Korean and English as needed
• Prepare documentation and attend Consumers’ initial and annual assessments
• Process new Consumer intake documentation
• Request Verification of Diagnosis (VOD) and Qualifying Diagnoses Certification (QDC) from consumers’ physicians
• Request and process Consumer supplies through vendors
• Request and process Consumer products such as Life Line Services
• Submit completed documentation to the State of Alaska for processing
• Complete Consumers’ sample timesheets (PCA/Waiver) for signature
• Prepare Personal Care Assistant Tool (PCAT) signature pages and submit to the State
• Assist Consumers with hiring and terminating Personal Care Assistants (PCAs)/Caregivers
• Participate in Consumers’ Fair Hearings
• Write and process expedited assessments and amendments
• Process incoming and outgoing transfers
• Schedule and attend home visits (twice per year for PCA clients; quarterly for waiver clients)