Case Manager

Looking to hire someone with Case Management experience in the field, with a heart and attitude to serve others, please join our team if that's you!

BASIC FUNCTION : Performs a variety of administrative functions.

Process and maintain consumer files and data base, ensure consumers files follow State and Federal Regulations

• Primary contact for Consumers/Legal Representatives/Guardians and family members
• Prepare documentation and attend Consumers initial and annual assessments
• Process New Consumer intake documentation
• Request Verification of Diagnosis (VOD) Qualifying Diagnoses Certification (QDC)from consumers doctor(s)
• Request/Process Consumer supplies per request to venders (Geneva Woods ext.)
• Request/Process Consumer products such as Life Line Services
• Fax completed documentation to the State of Alaska to process information
• Complete Consumers sample timesheet (PCA/Waiver) for signature
• Prepare Personal Care Assistant Tool (PCAT) signature page/fax to the State of Alaska
• Assist Consumer with hiring/firing Personal Care Assistant(s)/Caregivers
• Participate in consumers Fair Hearings
• Write and process expedited assessments and amendments
• Process incoming and outgoing transfers
• Schedule and attend Home Visits with Consumers two times per year for PCA or quarterly for waiver clients
• Facilitate Consumer meetings ensuring that all necessary program information, training and agency policy/procedures as reviewed as needed.
• Ensure program compliance, safety procedures contracts, and State and Federal regulations.
• Handle confidential and sensitive information with poise, tact, and diplomacy
• Complete Critical Incident Reports/fax to the State of Alaska within 24 hours
• Organize and prioritize large volume of information and assignments, including paper and electronic filing through network server
• Work independently and within a team on special and ongoing projects when necessary