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Key Holder
Lammle's Western Wear
West Kelowna, CAN
Full-time
Mid
Onsite
Discovered 3 weeks ago
Free
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Responsibilities
- Making the company mission statement our driving force
- Support all aspects of the day-to-day operations of the store in a manner consistent with Lammle’s culture, Performance Standards and Beliefs, while providing the Lammle’s Experience.
- Functioning as the coach, motivating source, and team leader for the store staff; liaison with the Customer Service Centre
- Human Resources Management
- Training and development of store staff.
- Create and maintain a positive team environment whose players are passionate about our Performance Culture
- Operational Management
- Supporting the implementation of company policies and procedures
- All training standards, company programs as per direction.
- A strong focus on customer service and consistently maintaining customer service levels
- Contribution to supporting inventory control, minimize Shortage & Adjustments, maintain accurate store inventory
- Ensure that the store’s physical conditions are clean and well maintained (vacuum, dust, floor free of obstacles) and train staff accordingly
- Identify when that equipment is operational and maintained (computers, vacuum cleaners, ladders, lights, audio-visual) and train staff accordingly
- Merchandise Management
- Lead on merchandise display and presentation consistent with Lammle’s image
- Merchandise the store based on promotions or season and store profile as directed
- Communicate and support company promotions
- Complete markdowns and transfers accurately and in a timely manner
- Use windows and store fronts effectively
- Product knowledge training and coaching to all outfitters
- Promoting and enhancing our company image
- Support in allover strategy
Skills
- Leader who can engage, inspire empower and motivate others to act.
- Strong personal skills, outgoing and able to communicate with co-workers and customers
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