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Key Accounts Manager- International ( East and West Africa)

BAYARA
Dubai, UAE
Full Time
Mid
2 weeks ago
Sales StrategyRoute to Market PlanningCustomer Relationship ManagementBudget ManagementForecastingSupply Chain Coordination
Free

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Sales StrategyRoute to Market PlanningCustomer Relationship Management
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Objective

  • To grow the Savola business (Bayara) in East and West African Countries.

Job Description

  • Contribute to the preparation of the international section budget and monitor financial performance versus the budget.
  • Implement approved departmental policies, processes, procedures and instructions to subordinates and monitor their adherence.
  • Supervisor the day to day operations of the International Department to ensure work processes are implemented as designed.
  • Responsible for consistently growing sales profitably across geographies/channels, while assuring collections and effectiveness of the entire sales organization.
  • Full strategic and operational responsibility of East and West Africa.
  • Develop and implement sales strategies, including route to market plans for the region and future geographies.
  • Expand the customer base (distributors, retailers, wholesalers) in East and West Africa.
  • Conduct regular customer and outlet visits to identify growth opportunities.
  • Collaborate with the supply chain team to establish robust documentation and processes.
  • Ensure adequate stock availability in customers' warehouses.
  • Monitor, evaluate, and enhance customer performance.
  • Visit customers and the outlets to identify growth opportunities.

Key Performance Indicators

  • Protect & Grow Savola brands in Existing markets: Weekly call and/or F2F meetings with all existing customers; Periodically update the Value chain for existing markets every 4 months; Monthly report for each key market to be shared with HO and customer.
  • Expand into New East and West African Markets: Prepare GTM Strategy for key East and West African markets; Evaluate distributors and do distributor assessments for potential markets; Develop Value chain and competitor analysis and perform compliance checks.
  • Forecasting & Delivery: Prepare and submit Full Year Forecast, by customer and by SKU; Monthly review and submission of BOY forecast; Monthly reports and Market updates for each market by 5th of month: (1) Sales & stock Report, (2) Distribution coverage update.
  • Continuous Improvement: Contribute to identification of opportunities for continuous improvement of systems, processes and practices.
  • Health, Safety, & Environment: Monitor adherence to all relevant safety and environmental management procedures and controls.

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