Key Accounts Executive - Food Service - Hotels
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Key skills for this role
Role Overview
Support the Key Accounts Manager in sales, business development, and customer relationship management for assigned accounts and territories.
Focus on execution, existing customer relationships, new opportunities, and operational excellence.
Key Skills for This Role
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Job Summary
Support the Key Accounts Manager in sales, business development, and customer relationship management for assigned accounts and territories.
Focus on execution, existing customer relationships, new opportunities, and operational excellence.
Sales Execution
- Assist in selling division brands, products, and categories to assigned key accounts and territories.
- Support monthly sales targets, margins, and brand-specific sales goals.
- Maintain accurate daily and weekly customer call lists for the individual and team.
- Follow up on new hotel and property openings and support food service business development, especially with five-star hotels.
Business Development Support
- Help identify and develop new customers, markets, and segments under the Key Accounts Manager's guidance.
- Assist with product presentations, demonstrations, and marketing and technical advice.
- Prepare and submit quotes, contracts, and sales presentations for management approval.
- Attend local trade shows and events to support company visibility and lead generation.
Collections and Reporting
- Monitor customer accounts to help mitigate late-payment and non-payment risks.
- Assist with retrieving delayed receivables while maintaining customer relationships.
- Maintain accurate sales records, call reports, and CRM updates.
- Provide regular updates on sales, market activity, and customer feedback.
Additional Duties
Execute other projects or tasks assigned by the Key Accounts Manager or department supervisor.
Requirements
- Support sales, business development, and customer relationship management for assigned food service accounts and territories.
- Assist the Key Accounts Manager in achieving monthly sales targets, margins, and brand-specific sales goals.
- Maintain accurate customer call lists, sales records, call reports, and CRM updates.
- Prepare quotes, contracts, sales presentations, and regular updates for management review.
- Support monitoring of customer accounts, delayed receivables, and payment-related risks.
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