Key Account Manager, WI Transport

The Role

Responsibilities

• Develop and execute account and sales plans to achieve revenue and growth targets
• Build and maintain strong relationships with municipal and water utility customers
• Identify, qualify, and pursue new project opportunities and tenders
• Provide customers with tailored water infrastructure solutions from Xylem's product portfolio
• Promote service offerings, spare parts, and long-term maintenance agreements
• Monitor market trends, competitor activity, and industry developments
• Collaborate with internal stakeholders including Sales, Product Management, Engineering, Service, and Customer Support teams
• Represent Xylem at industry events, conferences, exhibitions, and trade shows
• Maintain accurate customer and opportunity records through Salesforce CRM

Skills and Experience

• Minimum 5 years' experience in sales, business development, or account management
• Experience working within water, utilities, infrastructure, engineering, industrial, or related sectors
• Strong relationship-building and stakeholder management skills
• Proven ability to identify opportunities and convert leads into business outcomes
• Excellent negotiation, communication, and presentation skills
• Strong commercial acumen and strategic thinking capability
• Ability to manage multiple projects and priorities simultaneously
• Tertiary qualifications in Engineering, Business, Sales, Marketing, or a related discipline will be highly regarded

Benefits

• Competitive salary + company bonus program
• Company-funded income protection insurance
• Subsidised health insurance for you and your immediate family
• 13% superannuation
• Gym membership discounts and wellbeing benefits
• Additional leave entitlements
• Structured training and career development pathways
• Xylem Watermark volunteer program participation
• If you're passionate about building customer partnerships and shaping the future of Australia's water infrastructure industry, we'd love to hear from you.
• Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.