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Key Account Manager MEA

TALENTMATE
Dubai, UAE
Full Time
Senior
Hybrid
1 months ago
Account ManagementEnterprise Software SalesUpsellingStakeholder ManagementArabicEnglish
Free

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Account ManagementEnterprise Software SalesUpselling
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Job Description

  • If you enjoy building deep customer relationships, spotting commercial opportunities, and driving tangible revenue growth, this role gives you the platform to make a visible impact in a high growth region.
  • You will take ownership of a growing portfolio of enterprise customers across the Middle East & Africa and Asia Pacific.
  • This role sits at the center of Planon’s partner led strategy: together with our partners you will turn existing customers into larger, more strategic relationships.

What You’ll Be Doing Together With Our Partners

  • Drive growth across an existing portfolio of customers by identifying and closing upsell, cross sell, and renewal opportunities.
  • Working closely with partner account teams.
  • Build and execute account plans focused on expanding footprint, value, and long term revenue.
  • Commercial conversations with senior stakeholders, aligning customer needs with Planon’s solutions.
  • Collaborate with partners and internal teams to ensure strong adoption and uncover new opportunities.
  • Identify risks early (churn, low engagement) and take proactive action to protect and grow revenue.

Profile

  • 5+ years of experience in enterprise software sales or account management.
  • Proven track record in growing existing accounts (upsell, cross sell, renewals).
  • Experience working in partner led or indirect sales environments.
  • Strong commercial ownership combined with stakeholder management skills.
  • Background in SaaS / ERP environments (SAP ecosystem is a strong advantage).
  • Fluent in English and Arabic.
  • Based in Dubai.

We Offer

  • A healthy work life balance with the flexibility of hybrid working.
  • Collaborative and learning oriented environment with continuous development and training opportunities.
  • Challenging projects with world leading clients.

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