Key Account Manager

The Key Account Manager’s primary duty is to manage Winchester’s customer relationships, serve as the primary day-to-day contact, and deliver a high level of customer satisfaction and success. Their responsibility is to own and manage the account including all customer service related tasks associated with their assigned accounts including maintaining strong, long-lasting customer relationships, the quoting process – including negotiating and agreements to maximize profit, increase sales and margin, and order fulfillment process.

The key account manager is responsible for reviewing and analyzing financial data for their customers and communicating trends, variances, and causes with our internal and external customers.

To be successful in this role the key account manager should have excellent communication and problem-solving skills.

You should be resourceful, analytical, adaptable, and organized with an ability to build rapport with customers while communicating using the company platforms.