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Key Account Manager

Sanofi
Dubai, UAE
Full Time
Mid
Field
4 weeks ago
Account ManagementPharmaceutical SalesCRM SystemsMicrosoft Office SuiteEnglishArabic
Free

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Account ManagementPharmaceutical SalesCRM Systems
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About The Job

  • As Key Account Manager – Gastroenterology within our Specialty Care team, you'll drive the success of a breakthrough biologic therapy by building strategic partnerships with healthcare professionals and key institutions across Abu Dhabi and Al Ain.

Main Responsibilities

  • Identify, map, and engage key accounts and patient journeys across Abu Dhabi and Al Ain, educating healthcare professionals on gastrointestinal conditions and the clinical value of the assigned product portfolio.
  • Build and maintain strong, trust based relationships with key opinion leaders, gastroenterologists, clinical pharmacists, tender panels, and hospital decision makers to drive product adoption and market presence.
  • Develop and execute territory specific account plans for Abu Dhabi and Al Ain, aligned with national commercial strategy, ensuring product availability and seamless access within accounts.
  • Collaborate cross functionally with Medical Affairs, Marketing, Market Access, Regulatory, and Supply Chain teams to implement launch and tactical plans within agreed budgets.
  • Monitor and analyse account performance, sales KPIs, and market trends — identifying growth opportunities and reporting actionable insights to management via CRM systems.
  • Gather and report competitive intelligence and market dynamics to support strategic planning and develop counter plans where needed.
  • Ensure all activities are conducted in full compliance with company policies, local regulations, industry codes of ethics, and Sanofi's compliance standards.
  • Participate in symposiums, congresses, and scientific meetings to strengthen market presence and build professional networks across the Abu Dhabi and Al Ain healthcare ecosystem.

About You

  • Proven experience managing accounts and healthcare professional relationships specifically within Abu Dhabi — a minimum of 1 year of Abu Dhabi market experience is required.
  • Minimum 3 years of total pharmaceutical sales or account management experience; experience in specialty care or immunology is a strong advantage.
  • Must be based in Abu Dhabi — this is a remote, field based role covering Abu Dhabi and Al Ain, with approximately 20% travel to Al Ain (around 1 day per week).
  • Gastroenterology experience is a plus; experience with biologic therapies or specialty pharmaceutical products is highly preferred.
  • Strong understanding of the Abu Dhabi healthcare landscape, including public and private healthcare facilities, tender processes, and key institutional accounts.
  • Bachelor's degree in Science, Medicine, or a related field; business education is a plus.
  • Proficiency in English is mandatory; Arabic is highly preferred.
  • Proficient in CRM systems and Microsoft Office Suite, with strong analytical, planning, and project management skills.
  • Self motivated, results driven, and able to work independently in a field based environment with a collaborative, cross functional mindset.

Why choose us?

  • Join the team delivering breakthrough treatments for patients living with gastrointestinal and other immune mediated conditions.
  • Work with an innovative and growing specialty portfolio at the forefront of gastroenterology and immunology.
  • Thrive in a field based role with the autonomy to shape your territory strategy across Abu Dhabi and Al Ain.
  • Build your career with access to cross functional collaboration, international mobility programs, and structured development opportunities.
  • Enjoy a well rounded rewards package that supports your success — with top tier healthcare, flexible working, and 14 weeks of gender neutral parental leave.

About Sanofi

  • We're an R&D driven, AI powered biopharma company committed to improving people's lives and delivering compelling growth.
  • Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world.

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