Key Account Manager

You will:

Manage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the team.

Create and manage an annual business unit plan to deliver agreed channel revenue KPI’s and targets and provide reporting as required.

Manage winning customer business relationships that facilitate “best in industry” execution of our categories.

Work closely with key stakeholders including the account team, category, activation team, sales capability and customer finance to provide the optimum return across your region.

Fully understand category and insights knowledge, coaching the team in the use of category tools to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan.

A desire to drive your future and accelerate your career and the following experience and knowledge:

Considerable knowledge of market and routes-to-market in which Mondelēz International performs

Experience in sales and managing a team of salespeople

Strong organizational and analytical skills

Excellent communication and interacting skills

Solid knowledge of sales and negotiation processes

Perseverance and attention to details

Lead the strategic management of key accounts to deliver sustainable growth, profitability, and market share for Mondelez. The role involves building strong partnerships with customers, driving joint business planning, optimizing trade investments, and ensuring flawless in-store execution to maximize category leadership.

Strategic Account Management

Lead the development and execution of customer Joint Business Plans (JBPs) in line with Mondelez’s commercial strategy.

Negotiate annual agreements, trade terms, and promotional frameworks with key customers.

Manage P&L responsibility for assigned accounts, ensuring profitability and ROI of trade spend.

Identify and drive category growth initiatives, aligning Mondelez and customer priorities.

Business Growth & Performance

Deliver Net Revenue, Gross Margin, and Market Share targets across the account portfolio.

Optimize promotional strategy and investments through ROI evaluation and post-promotion analysis.

Anticipate risks and opportunities, proposing proactive solutions to achieve business objectives .

Leverage shopper and category insights to influence customer decisions and unlock growth.

Cross-Functional Collaboration

Act as the key interface between Mondelez and customer senior stakeholders.

Partner with Supply Chain, Finance, Marketing, and Trade Marketing to ensure excellent service levels and execution.

Champion customer needs internally while protecting Mondelez commercial interests.

Lead and coach junior account managers or executives, building team capability.

Execution Excellence

Ensure compliance with distribution, shelving, visibility, and pricing strategies (the “Perfect Store” standards).

Monitor and improve forecast accuracy and service levels with customers.

Conduct regular store visits and business reviews to track performance and execution gaps

Bachelor’s or Master’s degree in Business , Marketing, or related field.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.