Key Account Manager, CASC

Key Responsibilities

• New Business Development:  Strategically prospect and identify potential new business opportunities in the Coatings, Adhesives, Sealants & Construction, expanding our customer base and achieving ambitious growth targets.  Develop and implement tactical plans to exceed sales quotas by relentlessly pursuing potential clients across assigned territories and verticals.  Implement focused initiatives to capture new market share, moving quickly on leads and converting them into loyal customers.
• Key Account Management & Relationship Building:  Cultivate strong relationships with existing key accounts, ensuring their ongoing satisfaction and identifying additional growth opportunities.  Develop a deep understanding of customer needs and demonstrate how our portfolio can support and enhance their business objectives.
• Management & Growth:  Manage a diverse customer in the Coatings, Adhesives, Sealants & Construction sector, with a dedicated focus on increasing market share, cross-selling and upselling within the segment.  Create, monitor, and refine a pipeline of new customers while strategically managing existing accounts to maximize value and profitability.
• Technical Promotion & Support:  Champion our Principals' and Suppliers portfolio through technical promotion, delivering product insights and training to customers.  Provide hands-on technical support and guidance, positioning yourself as an industry expert and trusted advisor.
• Market Representation & Networking:  Actively represent Caldic and our Principals at industry events, networking opportunities, and trade shows to strengthen our brand presence.  Stay informed on industry trends and competitor activities, leveraging this knowledge to refine our approach and maintain a competitive edge.
• Performance Analysis & Reporting:  Prepare and present regular reports on account performance, new business wins, and market trends.  Collaborate with internal teams to ensure alignment on customer satisfaction and seamless project delivery.

Skills

• Bachelor’s degree in science or related qualifications in Chemicals or related field.
• Proven experience in the distribution industry with a technical background and a minimum of 5 years in Sales or Business Development.
• Sales drive and s trong commercial acumen with a track record of achieving or exceeding sales targets in a “hunter” sales role.
• Exceptional communication and interpersonal skills, a skilled negotiator with the ability to establish trust and rapport with customers.
• Ability to effectively support product promotion, technical inquiries, and customer training.
• Strong problem-solving skills and the ability to analyze market and customer data to inform strategy.
• Willingness to travel within the assigned territory as needed to meet with customers. Must have a valid driver's license.
• Proficiency in MS Office and CRM software.

About Caldic

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Equal Opportunity Employer