Key Account Executive
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Key skills for this role
About the Role
Jamjoom Pharma seeks a Key Account Executive to manage key accounts in Riyadh, achieve sales targets, and build customer relationships. Requires a Bachelor's in Pharmacy or related field, 3-4 years of key account experience in pharma, and strong communication and negotiation skills.
Key Skills for This Role
Responsibilities
- Achieve or exceed assigned sales targets for specific products in the designated territory or accounts
- Maintain and grow relationships with assigned key accounts, acting as the primary point of contact
- Ensure proper documentation of all key account activities and maintain updated customer files
- Support the execution of commercial agreements and promotional initiatives
- Collect and relay market insights to sales management regarding competitor activity, customer needs, and emerging trends
- Develop trust based relationships with healthcare professionals, purchasing stakeholders, and institutional decision makers
- Submit accurate and timely reports on sales performance, account status, and field activities
- Assist in forecasting demand and provide feedback to support sales planning and inventory control
- Collaborate with the wider sales and marketing team to align on goals and campaigns
- Ensure all promotional and sales activities are conducted in line with company policies, ethical standards, and industry regulations
Requirements
- Bachelor's degree in pharmacy, Life Sciences, Business, or a related field
- 3–4 years of key account experience in the pharmaceutical company
- Strong ability to build and maintain client relationships
- Effective communication, negotiation, and presentation skills in both English and Arabic
- Demonstrated ability to meet or exceed sales targets
- Proficiency in Microsoft Office and CRM systems (e.g., Salesforce, Veeva)
Full Job Posting
Job Purpose
- To execute the company’s sales strategies by managing assigned key accounts, building strong customer relationships, and achieving defined sales targets. The Key Account Executive plays a vital role in expanding product awareness, driving business growth, and delivering outstanding customer service
Key Responsibilities
- Achieve or exceed assigned sales targets for specific products in the designated territory or accounts.
- Ensure implementation of monthly and quarterly activity plans to support target delivery.
- Maintain and grow relationships with assigned key accounts, acting as the primary point of contact.
- Ensure proper documentation of all key account activities and maintain updated customer files.
- Support the execution of commercial agreements and promotional initiatives.
- Collect and relay market insights to sales management regarding competitor activity, customer needs, and emerging trends.
- Monitor competitor performance and suggest strategic actions to improve market positioning.
- Develop trust based relationships with healthcare professionals, purchasing stakeholders, and institutional decision makers.
- Respond to customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction and loyalty.
- Submit accurate and timely reports on sales performance, account status, and field activities.
- Assist in forecasting demand and provide feedback to support sales planning and inventory control.
- Collaborate with the wider sales and marketing team to align on goals and campaigns.
Qualification & Experience
- At least 3 years’ experience as executive medical rep with two years 100% and one year 95% sales achievement.
- Strong ability to build and maintain client relationships.
- Effective communication, negotiation, and presentation skills in both English and Arabic.
- Demonstrated ability to meet or exceed sales targets.
- Bachelor’s degree in pharmacy, Life Sciences, Business, or a related field.
- 3–4 years as key account experience in the pharmaceutical company.
- Good understanding of the healthcare and pharmaceutical market in Saudi Arabia.
- Commercially driven with a focus on achieving measurable outcomes.
- Strong interpersonal skills and customer centric mindset.
- Ability to analyze territory and account data to identify opportunities.
- Self motivated, organized, and capable of managing multiple accounts effectively.
- Proficiency in Microsoft Office and CRM systems (e.g., Salesforce, Veeva).
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