Kearney, ME Senior Assistant - Data & Insights

About The Job

Data, Analysis & Reporting

• Build, maintain, and continuously improve templates, dashboards and reporting packs; translating complex data into clear insights, visuals, and executive-ready summaries.
• Consolidate and analyze data from multiple sources, including:
• KPIs and SLAs
• Invoices and spend data
• Usage patterns and booking behaviour
• Traveler feedback and service issues
• Perform **trend and cost analysis** to support decision-making.
• Identify performance gaps, cost leakage, compliance issues, and improvement opportunities.
• Support scenario modelling and pricing comparisons to inform contract and policy discussions.

Vendor Management****Travel Management

• Act as the day-to-day analytical and operational support for the firm’s travel management company.
• Monitor service performance against SLAs and agreed KPIs, flagging risks or recurring issues.
• Analyse booking data to assess:
• Policy compliance
• Travel behavior
• Cost drivers and savings opportunities
• Support the resolution of traveler issues through data-backed insights and follow-up tracking.
• Uphold the firm’s travel policy by guiding travelers, enforcing compliance, and supporting updates
• Work with other internal teams to implement and maintain processes related to booking workflows, traveler support, and escalation handling.
• Support contract discussions and negotiations through data analysis and stakeholder coordination.

Other Vendors

• Support vendor onboarding, documentation, and performance tracking.
• Maintain accurate vendor data repositories (SLAs, SOPs, FAQs, reporting trackers).
• Prepare materials for meetings (dashboards, performance summaries and action trackers).
• Support continuous improvement initiatives by enhancing reporting, workflows, and data quality.
• Assist with basic market research and benchmarking using structured analysis.

Customer Relations

• Serve as a key point of contact for internal business travelers, responding to queries related to travel services, processes, and policy.
• Provide a high standard of customer service, balancing traveler experience with policy
• Maintain regular working relationships with the travel vendor and other service providers to track actions and service improvements.
• Support communication between vendors and internal stakeholders using clear, factual, and data-driven messaging.
• Plan and prepare communications with all stakeholders as appropriate
• Collaborate with regional and Global team members to ensure consistency in process and reporting.
• Who you are
• After nearly 100 years, we know this business is fundamentally about making connections—between facts, figures, insights, strategies, tools, technologies and above all, people.
• That’s why, we look for proactive, positive, and flexible individuals who are always unapologetically their unique selves.
• We want to hear from you if you:
• Hold a Bachelor’s degree in in Business, Economics, Supply Chain, Data Analytics, or a related field.
• Have 3+ years’ experience in analytics, operations, consulting, vendor coordination, or a similar role. Exposure to vendor management, procurement, or travel management in a corporate environment is preferred.
• Have strong experience using Advanced Excel and Power BI for reporting and analysis.
• Have experience building management reports, scorecards, and performance dashboards.
• Possess strong ability to analyze large datasets and convert them into actionable insights
• Have strong written and verbal communication skills
• Possess organizational and prioritizing skills, problem solving, critical thinking
• Have appropriate discretion handling confidential information and personal data
• Possess strong attention to detail and data accuracy
• Have ability to manage multiple requests and priorities in a fast-paced environment.
• Basic understanding of contracts, SLAs, and procure-to-pay processes is preferred
• Have ability to build positive and professional working relationships based on trust, responsiveness, and reliability.
• What we can offer you
• Every day, our people work to be the difference for our clients, our communities, and our colleagues.
• Helping them to make an impact, they are sustained by a competitive remuneration package plus comprehensive benefits and perks, including but not limited to:
• Comprehensive medical insurance for employees and their families
• Structured and on-the-job learning and development opportunities
• Personalized opportunities to help you chart a unique career journey to pursue your own personal and professional goals
• Learn more at Kearney.com/careers.
• **Apply now.** Submit your cover letter, CV (doc or .pdf format only) via our website.
• Equal employment opportunity and non-discrimination
• Kearney prides itself on providing a culture where our employees belong and thrive equally, which means our people feel comfort, confidence, and joy as they do great things for our firm, our colleagues, and our clients. That’s why Kearney is committed to building a diverse workforce and inclusive environment. Kearney is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race or ethnicity, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities or religious beliefs and practices. We encourage everyone to apply, including those who may not feel historically represented in consulting.