Junior ITOC Analyst

• Maintain IT assets and inventory records.
• Assist with procurement of IT hardware and software locally.

🎯 Requirements:

• Experience supporting Microsoft Windows environments.
• Basic support knowledge for mobile devices (iOS, Android).
• Understanding of computer hardware.
• Basic knowledge of networking standards.
• Diploma, BSc, or MSc in Information Technology or related field (desirable).

🎯 Skills and Competencies:

• Willingness to learn on the job and thrive in a fast-paced environment.
• Proactive, self-motivated, and able to work independently, including in virtual environments.
• Strong communication skills, with the ability to efficiently collaborate across all organisational levels.
• Strong interest in IT systems, support, and cybersecurity.
• Competence in Windows and Mac support.
• Familiarity with Windows Server, Active Directory, Azure Active Directory, and VoIP systems.

🎯 Personal Specifications:

• Logical, methodical, and detail-oriented with strong time management and prioritisation skills.
• Positive, proactive attitude with eagerness to learn and adapt to new technologies.
• Team player with a customer-service mindset.

🤝Core Values:

Here at Rostro Group we have 7 Values that shape how we work with each other.

All 7 are important to every colleagues across all of our divisions.

Especially important for this role are:

• Inclusion: You actively seek different perspectives and integrate them to make better decisions
• Integrity: You openly acknowledge your errors, learn from them and use them as opportunities for growth.
• Ingenuity: You advocate for simplicity and new approaches that lead to practical and tangible innovations that deliver real business value.
• Collaboration: You communicate with cultural sensitivity to engage effectively with international colleagues.
• Courage: You voice your opinions with honesty and a positive attitude for the benefit of the company, even if it feels uncomfortable.
• Persistence: You are not easily discouraged, approaching challenges with persistence and a positive outlook. You are committed to continuous learning.
• Respect: You are confident in your knowledge, but you never assume to know it all

• Attractive Remuneration: A competitive salary package based on your qualifications,
• experience, and skills.
• Performance-Based Rewards: Annual discretionary bonus based on performance and yearly salary review based on role and market rates, to recognize and reward your outstanding performance.
• Generous Time Off: Annual leave entitlement with increases based on years of service.
• Wellbeing & Family Support: Enhanced wellbeing and family support benefits designed to support employees through different stages of life and important life moments.
• Health Insurance: Comprehensive medical insurance coverage for employees and their eligible family members.
• Vibrant Work Environment: Be part of an energetic and diverse multicultural team.
• Career Growth: Opportunities for continuous personal development and career advancement.
• Team Bonding Events: Annual company events and parties to foster connection and engagement among employees.