Janitorial Manager

Oversees team of 10-20 employees, AM Shift for a 24-hour operation

Reports to the General Manager of Facilities Services

Responsible for ensuring a high standard of cleanliness throughout the interior and exterior of the commercial property.

Reinforce safety procedures/protocols with the team

Manages inventory of cleaning supplies and maintenance of equipment

Set up daily and weekly schedules; oversee daily tasks to ensure completion according to client requests

Strong understanding of union workforce

Primary liaison with union representative; grievances, correspondence, negotiating issue resolution prior to arbitration – ensures company practices at site are compliant with CBA rules, state and federal regulations.

Experienced with managing a large team while maintaining Class A commercial campus with coverage of approximately 1 million square feet.

Weekly site tours to ensure building standards are met

Inspect all work performed to ensure it meets company standards and client expectations , as well as any established standards designated by local, state, or federal laws

Create monthly billings reports capturing all executed tasks

Effectively communicate with the client and team

Hiring process beginning-to-end of all Janitorial roles (union & non-union); initial point of contact for HR related matters regarding staff.

Establish and maintain excellent rapport with client and building management

Conducts mid-year and yearly reviews with direct reports

Ability to multitask and execute under short deadline

Available to work when the need arises such as weekends, evening, overnight and possibly holidays.

Final arbiter of schedule, payroll, AB monthly charges & submissions, inventory ordering and usage

Work is performed in a high-rise commercial property, office setting, assigned seating, agile workplace

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions.

The noise level in the work environment is frequently loud.

Must be dexterous and able to lift minimum of 20 lbs.

Must be able to work under pressure and time deadlines during peak periods

50/50 – 50% Actively walking the facility, 50% Working administratively

Frequently lift up to 25 lbs.

Occasionally lift up to 50 lbs.

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $82000.00 - $100000.00 . Final compensation will be determined based on experience and skills and may vary from the range listed above.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.