IVD Integration Engineer
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Key skills for this role
About the Role
Responsible for installation, deployment, and support of laboratory informatics solutions, requiring strong system integration and communication skills in healthcare IT.
Key Skills for This Role
Responsibilities
- Responsible for the installation, deployment, implementation, user training, and technical support of laboratory informatics solutions
- Lead system integration and interface testing with hospital HIS, LIS, EMR, and other third party systems
- Communicate effectively with hospital IT departments, third party vendors, and technical teams to ensure successful project delivery
- Troubleshoot software, database, server, and network related issues, and coordinate with headquarters R&D and technical support teams to resolve complex problems
- Serve as the key technical liaison between the local subsidiary and headquarters, providing customer feedback and project updates to drive continuous product improvement
- Enhance customer satisfaction and support the growth of regional healthcare informatics business
Requirements
- Bachelor's degree or above in Computer Science, Software Engineering, Biomedical Engineering, Healthcare Informatics, or related fields
- Minimum 3 years of experience in healthcare IT, laboratory informatics, or software implementation and delivery
- Familiarity with healthcare information systems such as LIS, HIS, and EMR, as well as system integration projects
- Experience with Windows/Linux servers, PGSQL databases, and basic networking concepts
- Strong capabilities in system integration, interface troubleshooting, and technical problem solving
- Good command of spoken and written English
- Strong communication, coordination, customer service, and cross cultural collaboration skills
Full Job Posting
Responsibilities
- Responsible for the installation, deployment, implementation, user training, and technical support of laboratory informatics solutions.
- Lead system integration and interface testing with hospital HIS, LIS, EMR, and other third party systems.
- Communicate effectively with hospital IT departments, third party vendors, and technical teams to ensure successful project delivery.
- Troubleshoot software, database, server, and network related issues, and coordinate with headquarters R&D and technical support teams to resolve complex problems.
- Serve as the key technical liaison between the local subsidiary and headquarters, providing customer feedback and project updates to drive continuous product improvement.
- Enhance customer satisfaction and support the growth of regional healthcare informatics business.
Qualifications
- Bachelor's degree or above in Computer Science, Software Engineering, Biomedical Engineering, Healthcare Informatics, or related fields.
- Minimum 3 years of experience in healthcare IT, laboratory informatics, or software implementation and delivery.
- Familiarity with healthcare information systems such as LIS, HIS, and EMR, as well as system integration projects.
- Experience with Windows/Linux servers, PGSQL databases, and basic networking concepts.
- Strong capabilities in system integration, interface troubleshooting, and technical problem solving.
- Good command of spoken and written English, with the ability to communicate effectively with customers and headquarters teams.
- Strong communication, coordination, customer service, and cross cultural collaboration skills.
- Experience in the IVD industry, laboratory informatics, or international project implementation is preferred.
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