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IT Techno Functional CRM Specialist

Spectrum Solution W.L L

Doha, QAT

Contract

Senior

Onsite

3 weeks ago

Microsoft Dynamics 365 CRMMicrosoft Power PlatformPowerAppsPower AutomatePower BIAzure

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Key skills for this role

Microsoft Dynamics 365 CRMMicrosoft Power PlatformPowerApps

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About the Role

Spectrum Solution is seeking an experienced IT Techno-Functional CRM Specialist to implement and customize Microsoft Dynamics 365 and Power Platform solutions for QFZ business users.

Key Skills for This Role

Microsoft Dynamics 365 CRMMicrosoft Power PlatformPowerAppsPower AutomatePower BIAzure

Responsibilities

Apply low code/no code development skills with Microsoft Power Platform, Dynamics 365, Azure, and data analytics technology to deliver solutions to QFZ Business users
Work independently or with the application team on Power Platform development and implementation projects including requirements definition, design, configuration, customization, testing, integration, analytics and reporting, and support
Analyze and understand QFZ business processes, objectives, and challenges and help implement solutions
Conduct functional workshops with QFZ stakeholders and design appropriate solutions
Build, configure and maintain Dynamics 365 CRM QFZ Investor Portal components (Security roles, views, forms, Business rules)
Manage Dynamics 365 CRM QFZ Investor Portal Business Processes and Requests engine
Generate reports in Dynamics 365 CRM
Design workflow processes using Power Automate
Design, maintain and support solution integrations
Conduct meetings with stakeholders and gather requirements

Requirements

Bachelor's degree
7+ years of experience
Microsoft Dynamics 365 CRM Certification
Extensive experience in Microsoft Power Platform – MS PowerApps, Power Automate, Power BI, Dynamics 365 CRM and Data verse
Experience in analysis, design, development, testing and implementation of enterprise scale apps
Proven end to end implementation experience in Dynamics CRM configuration, customization, standard or customized workflows, dashboards, forms, views, integration, plugin development, report development
Knowledge and understanding of .NET framework including extensive experience writing ASP.NET and C# code
Excellent communication skills
Microsoft Power Platform Certification (Preferred)

Full Job Posting

Job Summary

The IT Techno Functional Consultant position combines the roles of implementation specialist and functional consultant. He will work closely with key stakeholders to understand the business requirements and technical environment to achieve optimal solution.

Detailed Responsibility

Apply low code/no code development skills with Microsoft Power Platform, Dynamics 365, Azure, and data analytics technology to deliver solutions to QFZ Business users
Work independently or with the application team on a variety of aspects of Power Platform development and implementation projects including requirements definition, design, configuration, customization, testing, integration, analytics and reporting, and support
Analyze and understand QFZ business processes, objectives, and challenges and then help implement solutions to address these
Conduct functional workshops with QFZ stakeholders, and design appropriate solutions
Work with the application team to develop Power Platform offerings that can be delivered to multiple QFZ business users
Ensure the implementation of best practices based on Microsoft Dynamics 365 standards and supported configuration/ customizations
Maximize usage of Dynamics 365 CRM OOB features and provide technical design or develop/customize solution approach for identified gaps
Build, configure and maintain Dynamics 365 CRM QFZ Investor Portal components (Security roles, views, forms, Business rules…)
Manage Dynamics 365 CRM QFZ Investor Portal Business Processes and Requests engine
Configure Dynamics 365 CRM QFZ Investor Portal Process templates, steps, price items and documents
Generate reports in Dynamics 365 CRM
Manage Dynamics 365 CRM – QFZ Investor Portal plugins, eservice framework and other components

Required Skills and Competencies

Extensive experience in Microsoft Power Platform – MS PowerApps, Power Automate, Power BI, Dynamics 365 CRM and Data verse
Experience in analysis, design, development, testing and implementation of enterprise scale apps
Experience developing different PowerApps solution models (canvas, model driven, portal) as well as enhancing existing apps
Proven end to end implementation experience in Dynamics CRM configuration, customization, standard or customized workflows, dashboards, forms, views, integration, plugin development, report development is a must
Detailed knowledge and understanding of all areas within Customer Engagement including Sales, Marketing, Customer Service, Field Services, and Project Service Automation
Good understanding of Dynamics 365 Common Data Service and Common Data Model including the customizations and development of Business Data Models for different solutions
Knowledge and understanding of .NET framework including extensive experience writing ASP.NET and C# code (not just limited to plugins/custom workflows)
Understanding PowerApps formulas and development methods
Experience automating business processes with Power Automate
Knowledge of Azure DevOps is a plus
Ability to create custom connectors for Power Automate
Experience with API or rest services integrations

Qualifications

Bachelor’s degree
7+ years of experience
Microsoft Dynamics 365 CRM Certification
Microsoft Power Platform Certification (Preferred)

How to Apply

Send your CV at: 50473388 or 77708191 with subject IT Techno Functional CRM Specialist

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