IT Support Executive
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Key skills for this role
About the Role
Provide technical support for hardware, software, and network issues, requiring strong troubleshooting skills and a bachelor's degree in Information Technology.
Key Skills for This Role
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Overview
- Provide technical support for hardware, software, and network-related issues.
- Install, configure, and maintain computers, printers, and office IT equipment.
- Troubleshoot system errors and resolve technical problems efficiently.
- Monitor network performance and ensure system stability.
- Manage user accounts, email systems, and access permissions.
- Ensure data security through regular backups and antivirus protection.
- Maintain IT documentation, support logs, and asset records.
- Assist in software updates, system maintenance, and technology upgrades.
- Coordinate with external vendors for technical support and maintenance services.
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