IT Support Engineer (7+ Years Experience)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Vostok Trading LLC seeks a highly skilled IT Support Engineer with 7+ years of experience to provide Level 1-3 support, manage IT infrastructure, and ensure smooth operations.
Key Skills for This Role
Responsibilities
- Provide Level 1, Level 2, and Level 3 IT support to end users
- Diagnose and resolve hardware, software, network, printer, and system related issues
- Install, configure, and maintain desktops, laptops, servers, printers, and network devices
- Manage Active Directory users, groups, permissions, and policies
- Monitor and maintain IT systems, servers, and network infrastructure
- Perform system upgrades, patch management, and software deployments
- Troubleshoot LAN, WAN, VPN, Wi Fi, and internet connectivity issues
- Support firewall, antivirus, endpoint protection, and cybersecurity measures
- Assist with backup and disaster recovery procedures
- Create and manage user accounts, email accounts, and access permissions
- Support Microsoft 365, Outlook, Teams, SharePoint, and related applications
- Maintain records of incidents, service requests, and IT assets
Requirements
- Minimum 7 years of hands on experience in IT Support or System Administration
- Experience managing enterprise IT environments
- Proven experience supporting multiple users across different departments and locations
Full Job Posting
Job Summary
- We are seeking a highly skilled and experienced IT Support Engineer to join our team.
- The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, troubleshooting hardware and software issues, and ensuring smooth day to day IT operations across the organization.
Key Responsibilities Technical Support
- Provide Level 1, Level 2, and Level 3 IT support to end users.
- Diagnose and resolve hardware, software, network, printer, and system related issues.
- Respond to service requests and incidents within agreed SLAs.
- Provide remote and on site support to users.
Infrastructure Management
- Install, configure, and maintain desktops, laptops, servers, printers, and network devices.
- Manage Active Directory users, groups, permissions, and policies.
- Monitor and maintain IT systems, servers, and network infrastructure.
- Perform system upgrades, patch management, and software deployments.
Network & Security
- Troubleshoot LAN, WAN, VPN, Wi Fi, and internet connectivity issues.
- Support firewall, antivirus, endpoint protection, and cybersecurity measures.
- Ensure compliance with company IT security policies and best practices.
- Assist with backup and disaster recovery procedures.
User Administration
- Create and manage user accounts, email accounts, and access permissions.
- Support Microsoft 365, Outlook, Teams, SharePoint, and related applications.
- Conduct user onboarding and offboarding activities.
Documentation & Reporting
- Maintain accurate records of incidents, service requests, and IT assets.
- Prepare technical documentation, user guides, and operational procedures.
- Generate periodic reports on system performance and support activities.
Experience Requirements
- Minimum 7 years of hands on experience in IT Support or System Administration.
- Experience managing enterprise IT environments.
- Proven experience supporting multiple users across different departments and locations.
Pay
- From AED3,500.00 per month
Work Location
- In person
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Vostok Trading LLC
Job Title: Operations cum Admin Executive
Dubai, UAE
Vostok Trading LLC seeks an experienced Operations cum Admin Executive to manage daily office administration, coordinate with teams and vendors, handle documentation, procurement support, and inventory coordination. The
Business Development Executive-ERP Solutions
Dubai, UAE
Vostok Trading LLC seeks a results-driven Business Development Executive to drive growth in the UAE market. You will identify new business opportunities, generate leads, and build client relationships for ERP solutions.
Job Title: Operations cum Admin Executive (7+ Years Experience)
Dubai, UAE
We are looking for a highly experienced Operations cum Admin Executive to manage daily operations and administrative functions. The role involves office administration, vendor coordination, documentation, procurement sup
Accounts Executive
Dubai, UAE
Prepare and process sales invoices and purchase entries. Handle customer payment follow-ups. Maintain accurate accounting records and ledger entries. Perform bank reconciliation and monitor cash flow. Record daily re
Data Entry
Dubai, UAE
A Data Entry Operator is responsible for inputting data into computer systems, checking for accuracy, and updating records. They may work with documents, spreadsheets, or software systems to ensure information is correct
IT Support Engineer
Dubai, UAE
Job Summary: The IT Engineer is responsible for designing, implementing, maintaining, and supporting the organization’s IT infrastructure and systems. This role ensures the stability, security, and efficient operation of
Sales and Marketing
Dubai, UAE
Key Responsibilities Sales Responsibilities Identify and approach potential customers and business opportunities. Present and promote company products or services to clients. Achieve monthly and quarterly sales target
Admin cum Operation
Dubai, UAE
Job Summary: The Admin & Operations Officer is responsible for overseeing daily administrative and operational activities to ensure smooth and efficient business operations. This role supports internal teams, manages off
Job Title: Operations cum Admin Executive
Dubai, UAE
Business Development Executive-ERP Solutions
Dubai, UAE
Job Title: Operations cum Admin Executive (7+ Years Experience)
Dubai, UAE
Accounts Executive
Dubai, UAE
Data Entry
Dubai, UAE
IT Support Engineer
Dubai, UAE
Sales and Marketing
Dubai, UAE
Admin cum Operation
Dubai, UAE