IT Support Consultant for Qatar
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Key skills for this role
About the Role
Adheya Technologies seeks an IT Support Consultant for a Qatar-based role. The ideal candidate will have strong problem-solving skills, customer service orientation, and hands-on experience with Microsoft systems, Active Directory, Exchange, Azure, and O365.
Key Skills for This Role
Responsibilities
- Provide IT support to clients, diagnosing and resolving issues
- Administer Microsoft Active Directory, Exchange, Azure, and O365
- Manage IT service management processes using ITSM tools
Requirements
- Strong problem solving abilities to diagnose and resolve customer issues
- Excellent written and verbal communication skills with customer focus
- Hands on experience with Microsoft Operating Systems and Office suite
- Mandatory expertise in Microsoft Active Directory, Exchange, Azure, and O365 administration
- Knowledge of IT Service Management principles, ITIL V4 Foundation certification
- Knowledge of fundamental IT security principles
- Experience with ITSM tools, preferably HP/Microfocus Service Manager, is an asset
- Preferred: Industry certifications such as MCITP, MCTS, Microsoft 365, Microsoft Azure Fundamentals, CCNA, and CCNP
- Preferred: Familiarity with network systems including CISCO IPT, VPN services, and basic network troubleshooting
- Preferred: Experience or knowledge of SCCM, Intune, BitLocker, and endpoint security
Full Job Posting
Overview
- We are looking for IT Support Consultant for Qatar location.
Requirements
- Strong problem solving abilities to diagnose and resolve customer issues.
- Excellent written and verbal communication skills, with a keen focus on effective customer service.
- Customer oriented mindset, meticulous attention to detail, along with empathy and patience.
- Hands on experience with Microsoft Operating Systems and the Office suite.
- Mandatory expertise in Microsoft Active Directory, Exchange, Azure, and O365 administration.
- Knowledge of IT Service Management principles, ITIL V4 Foundation certification.
- Knowledge of fundamental IT security principles.
- Experience with ITSM tools, preferably HP/Microfocus Service Manager, is an asset.
- Proficiency in Microsoft Active Directory, Exchange, and O365.
- Preferred: Industry certifications such as MCITP, MCTS, Microsoft 365, Microsoft Azure Fundamentals, CCNA, and CCNP.
- Preferred: Familiarity with various network systems, including CISCO IPT, VPN services, and basic first level network troubleshooting skills.
- Preferred: Experience or knowledge of SCCM, Intune, BitLocker, and endpoint security is highly recommended.
Compensation
- Pay: QAR4,000.00 QAR6,000.00 per month
Work Location
- Work Location: In person
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