IT Support Administrato
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Key skills for this role
About the Role
We are looking for a reliable and experienced IT Support Administrator to provide ongoing IT support on a part-time basis. The role involves managing IT infrastructure, business systems, and user support, with remote support and occasional on-site visits.
Key Skills for This Role
Responsibilities
- Manage and maintain company firewalls and network security
- Install, configure, monitor, and troubleshoot Windows/Linux servers
- Administer storage solutions, backups, and data recovery
- Manage Microsoft 365 including user accounts, licenses, email setup, and security policies
- Configure and maintain business email accounts and mail services
- Manage domains, DNS records, SSL certificates, and web hosting settings
- Install, configure, and troubleshoot computers, printers, and other IT equipment
- Diagnose and resolve hardware, software, and network issues
- Monitor system performance and implement preventive maintenance
- Maintain IT documentation, system inventories, and network records
- Coordinate with third party vendors and internet service providers when required
- Ensure IT systems remain secure, updated, and operational
Requirements
- Minimum 3 years of experience in IT Administration or System Administration
- Strong knowledge of Microsoft 365 Administration
- Experience managing Windows Server and/or Linux Server environments
- Hands on experience with firewall configuration and network troubleshooting
- Knowledge of domains, DNS management, SSL certificates, and email services
- Experience with storage solutions, backup, and disaster recovery
- Good understanding of networking concepts including LAN, WAN, VPN, and Wi Fi
- Strong troubleshooting and problem solving skills
- Ability to work independently with minimal supervision
Full Job Posting
Role Overview
- We are looking for a reliable and experienced IT Support Administrator to provide ongoing IT support for our organization on a part time basis.
- The ideal candidate should be capable of managing our IT infrastructure, business systems, and user support while ensuring smooth day to day operations.
- This role requires someone who can provide remote support whenever possible and visit our office when on site assistance is required.
Key Responsibilities
- Manage and maintain company firewalls and network security.
- Install, configure, monitor, and troubleshoot Windows/Linux servers.
- Administer storage solutions, backups, and data recovery.
- Manage Microsoft 365 (Office 365), including user accounts, licenses, email setup, and security policies.
- Configure and maintain business email accounts and mail services.
- Manage domains, DNS records, SSL certificates, and web hosting settings.
- Install, configure, and troubleshoot computers, printers, and other IT equipment.
- Diagnose and resolve hardware, software, and network issues.
- Monitor system performance and implement preventive maintenance.
- Maintain IT documentation, system inventories, and network records.
- Coordinate with third party vendors and internet service providers when required.
- Ensure IT systems remain secure, updated, and operational.
Requirements
- Minimum 3 years of experience in IT Administration or System Administration.
- Strong knowledge of Microsoft 365 Administration.
- Experience managing Windows Server and/or Linux Server environments.
- Hands on experience with firewall configuration and network troubleshooting.
- Knowledge of domains, DNS management, SSL certificates, and email services.
- Experience with storage solutions, backup, and disaster recovery.
- Good understanding of networking concepts including LAN, WAN, VPN, and Wi Fi.
- Strong troubleshooting and problem solving skills.
- Ability to work independently with minimal supervision.
- UAE based candidates preferred.
Preferred Skills
- Experience with Fortinet, Sophos, MikroTik, Ubiquiti, Cisco, or similar firewall solutions.
- Knowledge of virtualization platforms (VMware, Hyper V, Proxmox).
- Experience with cloud platforms such as Microsoft Azure or AWS.
- Understanding of cybersecurity best practices.
Pay
- Pay: AED2,000.00 AED4,000.00 per month
Work Location
- Work Location: Hybrid remote in Dubai
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