IT Specialist
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Key skills for this role
About the Role
Administer Odoo ERP, manage network infrastructure, support VOIP systems, ensure IT security compliance, and provide technical support across multiple branches.
Key Skills for This Role
Full Job Posting
Responsibilities
- Administer, maintain, and support the Odoo ERP system, including user management, access permissions, troubleshooting, and system optimization.
- Configure, monitor, and maintain network infrastructure, including routers, switches, firewalls, and Wi-Fi access points to ensure stable and secure connectivity.
- Manage and support Grandstream IP-PBX and VOIP telephony systems, ensuring efficient internal and external communication across all branches.
- Implement and maintain secure branch-to-branch VPN connectivity while ensuring proper synchronization of systems and operational data.
- Install, configure, and integrate biometric (fingerprint) attendance devices with the central attendance and HR systems across all locations.
- Provide technical support and troubleshooting for hardware, software, network, and communication-related issues across multiple branches.
- Monitor system performance, conduct preventive maintenance, and ensure minimal downtime for all IT services and business systems.
- Coordinate with vendors and service providers for system upgrades, maintenance, and technical support when required.
- Ensure compliance with IT security standards, backup procedures, and data protection policies.
- Prepare technical documentation, reports, and user guidelines related to systems, networks, and IT operations.
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