IT Specialist Operational Digital Twin

Overview

What You Ll Be Doing

• Support the Solution Architect and Product Manager in defining IT infrastructure and platform requirements (compute, GPUs, storage, networking, backup/recovery) for the Operational Digital Twin across discovery, PoC, implementation, and post-implementation support phases
• Assist in sizing, specifying, and documenting on-premises and/or cloud environments needed to host GIS, AI/ML, integration, data, and application components, taking into account performance, scalability, and resilience requirements
• Help design and support implementation of identity and access architectures, including federated identity solutions across the organisation and with external partners, in coordination with cybersecurity and enterprise IT teams
• Support configuration and management of identity providers, single sign-on, and role-based access controls for the Digital Twin platform and integrated applications, ensuring alignment with security and governance policies
• Assist in coordinating infrastructure-related activities with internal IT, cloud, and security teams, including environment provisioning, connectivity, monitoring, and incident response arrangements
• Help prepare and maintain IT architecture and configuration documentation, operational runbooks, and environment diagrams, and support testing, go-live, and post-go-live operations for IT environments

What Required Skills You Ll Bring

• Degree in information technology, computer science, engineering, or a related technical discipline from an accredited institution
• Experience supporting design and implementation of IT infrastructure and platforms for complex, integrated software solutions, preferably in infrastructure, utilities, or urban environments
• Working knowledge of sizing and specifying environments for compute-intensive workloads (including GPUs), high-availability storage, and network connectivity for geospatial, AI/ML, and integration-heavy systems
• Experience designing, implementing, or managing federated identity and access solutions (e.g., using , , , or similar), including single sign-on and role-based access control
• Exposure to cloud platforms and/or virtualised on-premises environments, and to monitoring, backup/recovery, and basic operations tooling
• Experience working within multidisciplinary, multinational teams across multiple time zones
• Strong organisational and coordination skills, with some experience in structured project or delivery environments (e.g., PMI, PRINCE2, Agile/Hybrid)
• Excellent communication and documentation skills, with the ability to clearly describe IT and IAM designs and requirements to technical and non-technical stakeholders
• Fluency in spoken and written English; Arabic language skills are a strong advantage

What Desired Skills You Ll Bring

• Prior work with national infrastructure owners, transport authorities, utilities, or public works organisations
• Professional certifications in infrastructure, cloud, or identity technologies (e.g., Microsoft, AWS, or similar)