IT Sourcing Manager
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Key skills for this role
About the Role
Manulife is seeking an IT Sourcing Manager to lead end-to-end IT and software sourcing and contracting initiatives. The role involves collaborating with Technology, Legal, Risk, and Finance stakeholders to drive commercial outcomes, manage supplier relationships, and contribute to AI-enabled procurement improvements.
Key Skills for This Role
Responsibilities
- Collaborate and lead cross functional teams to execute low to medium value/complexity sourcing projects and contracting efforts for IT and Software.
- Plan and execute renewals/amendments, including tracking key expirations and developing renewal workplans with stakeholders.
- Develop PxQ baselines and contract analysis, determine sourcing strategy, lead negotiations, and drive supplier selection recommendations.
- Read, understand, and negotiate commercial terms in contracts and proposals; coordinate with Legal/Risk/Finance SMEs.
- Ensure initiatives are logged and progressed through Ivalua intake to contract workflow; coordinate required SMEs.
- Maintain clean deal documentation and workflow progression through procurement systems and CLM processes.
- Manage relationships with key business partners and project owners to maintain momentum and surface blockers.
- Support required governance inputs for technology purchases (e.g., architectural reviews/ARB thresholds).
- Conduct benchmarking and opportunity assessments to strengthen sourcing strategies and negotiation positions.
- Provide business intelligence and insights to improve data driven sourcing decisions and portfolio prioritization.
- Define and track key performance metrics and develop dashboards or reporting views.
- Contribute to AI enabled procurement improvements by helping shape requirements, pilots, and adoption.
Requirements
- 6+ years of progressive experience in IT/software sourcing, procurement, vendor management, and/or consulting with direct responsibility for negotiations and contracting.
- Demonstrated ability to lead cross functional sourcing initiatives and influence stakeholders without direct authority.
- Strong commercial and analytical skills (baseline and market analysis; building negotiation strategy and options).
- Strong written/verbal communication skills and ability to produce executive ready materials.
- Working knowledge of procurement tools and workflows (intake to contract and contract lifecycle processes).
- Advanced MS Excel / PowerPoint skills; familiarity with Power BI or similar analytics tools is an asset.
- Post secondary degree in Business, Supply Chain, Finance, IT, or a related field or equivalent experience.
- Prior experience in sourcing, strategy/management, consulting (or equivalent internal consulting/PMO experience).
- Experience supporting AI related procurement work (e.g., AI tooling evaluations, AI contract addenda workflows, AI assisted sourcing enablement).
- Experience sourcing and negotiating AI, machine learning, and generative AI solutions.
Full Job Posting
Role Overview
- This role is responsible for executing IT and Software sourcing and contracting initiatives end to end, from intake and strategy through negotiations, award, and contract execution.
- Partners with Technology stakeholders, Legal, Risk, and Finance to deliver strong commercial outcomes and manage risk.
- Contributes to continuous improvement across the Technology sourcing portfolio by providing benchmarking, analytics, and executive ready materials.
Position Responsibilities
- Collaborate and lead cross functional teams to execute low to medium value/complexity sourcing projects and contracting efforts for IT and Software.
- Plan and execute renewals/amendments, including tracking key expirations and developing renewal workplans with stakeholders.
- Develop PxQ baselines and contract analysis, determine sourcing strategy, lead negotiations, and drive supplier selection recommendations.
- Influence and shape business requirements needed to evaluate suppliers and enable timely, unified decisions.
Commercial Execution & Contract Negotiation
- Read, understand, and negotiate commercial terms in current contracts and proposals; coordinate with Legal/Risk/Finance SMEs to close key gaps and finalize contract documents.
- Ensure initiatives are logged and progressed through Ivalua intake to contract workflow; coordinate required SMEs.
- Maintain clean deal documentation and workflow progression through procurement systems and CLM processes.
Stakeholder Management
- Manage relationships with key business partners and project owners to maintain momentum, surface blockers early, and ensure alignment on tradeoffs and approvals.
Governance for Software/Technology Procurement
- Support required governance inputs for technology purchases (e.g., architectural reviews/ARB thresholds and required pre requisites) to ensure the deal can proceed through internal approvals and onboarding.
Benchmarking, Analytics, and Business Cases
- Conduct benchmarking and opportunity assessments to strengthen sourcing strategies and negotiation positions.
- Provide business intelligence and insights to improve data driven sourcing decisions and portfolio prioritization.
Metrics, Dashboards, and Executive Communications
- Define and track key performance metrics (pipeline, cycle time, sourcing outcomes) and develop dashboards or reporting views.
- Create executive ready presentations that synthesize deal status, risks, tradeoffs, and opportunities for improvement.
AI
- Contribute to AI enabled procurement improvements that directly support sourcing execution, such as AI assisted contract review/redlining, faster RFx drafting, improved spend/market intelligence, and workflow efficiency.
Required Qualifications
- 6+ years of progressive experience in IT/software sourcing, procurement, vendor management, and/or consulting with direct responsibility for negotiations and contracting.
- Demonstrated ability to lead cross functional sourcing initiatives and influence stakeholders without direct authority.
- Strong commercial and analytical skills (baseline and market analysis; building negotiation strategy and options).
- Strong written/verbal communication skills and ability to produce executive ready materials.
- Working knowledge of procurement tools and workflows (intake to contract and contract lifecycle processes).
- Advanced MS Excel / PowerPoint skills; familiarity with Power BI or similar analytics tools is an asset.
Preferred Qualifications
- Prior experience in sourcing, strategy/management, consulting (or equivalent internal consulting/PMO experience).
- Experience supporting AI related procurement work (e.g., AI tooling evaluations, AI contract addenda workflows, AI assisted sourcing enablement).
- Experience sourcing and negotiating AI, machine learning, and generative AI solutions, including software, platforms, data services, and related professional services.
- Post secondary degree in Business, Supply Chain, Finance, IT, or a related field or equivalent experience.
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