Gartner is looking for a well-rounded IT Program Manager who can provide project and program leadership for technology projects within Gartner’s Conference Technology organization. As the Global Conferences business continues to grow, our Conference Technology team will aim to deliver world-class execution, world-class digital products, and world-class data availability. The IT Program Manager role will lead a complex Portfolio of IT projects across multiple technology services. They are accountable for the quality of the results, benefits realization, timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. They will be responsible for implementing and ensuring adherence to standard Agile practices, coaching and guiding teams through continuous improvement and adoption. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate must have experience driving Agile transformations and improving organizational Agile maturity.
Key Skills for This Role
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About the role:
Gartner is looking for a well-rounded IT Program Manager who can provide project and program leadership for technology projects within Gartner’s Conference Technology organization. As the Global Conferences business continues to grow, our Conference Technology team will aim to deliver world-class execution, world-class digital products, and world-class data availability. The IT Program Manager role will lead a complex Portfolio of IT projects across multiple technology services. They are accountable for the quality of the results, benefits realization, timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. They will be responsible for implementing and ensuring adherence to standard Agile practices, coaching and guiding teams through continuous improvement and adoption. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate must have experience driving Agile transformations and improving organizational Agile maturity.
What you will do:
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Responsible for the oversight and management of global technology-based Project Portfolio in support of IT initiatives. Accountable for improving organizational Agile maturity and adherence to Agile practices, and for fostering an environment of collaboration and high impact results
Enforce strategic portfolio management standards and practices, promoting transparency, execution and risk discipline across technology development work.
Analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries
Direct multiple sub-team project plans and execution efforts into a cohesive whole
Evaluate project and program performance consistently with key performance indicators
Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal expertise to develop and present rational conclusions, recommendations and direct implementation strategies/action plans
Facilitate the adoption of Agile methodologies, standards and practices across multiple services and ensure adherence by Technology teams.
Provide guidance and support to Scrum Masters in Agile principles and practices
Leverage Agile metrics like lead time, cycle time, velocity, and burn-down charts to monitor team performance and identify areas for improvement
Identify systemic operational issues and resolve them as well as identify root causes and process improvements to present similar issues
Responsible for the creation of long-term strategies and approaches to control and manage projects in support of complex business requirements
Support the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects
What you will need:
Strong IT professional with 10+ years of experience in program management. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability.
Must have:
10+ years of experience working with IT Development teams in project/program management capacity
Deep expertise in Agile & Waterfall methodologies; proven track record of effectively coaching teams to achieve Agile maturity
Demonstrated leadership skills working with matrixed teams, management and executive stakeholders in a dynamic, growth environment
Strong ability to understand, influence and manage stakeholder expectations and to resolve issues that may affect delivery
Strong project leadership, adept at Backlog Refinement, Risk Management, Stakeholder Management, Agile Team Building across multiple global teams, Release Management and Conflict Resolution
Ability to navigate ambiguity and translate complex concepts into actionable steps
Ability to manage project financials including budget plans, monitor spend and prepare for potential risks
Strong proficiency in Microsoft Suite, JIRA and Confluence
Who you are:
Bachelor’s degree or foreign equivalent degree in Computer Science or a related field
Able to work in a fast-paced environment with tight deadlines and multiple project deliverables
Critical thinker, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products
Excellent communicator, both written and verbal, to all levels of the organization
Passionate about building high-performing teams
Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles!
What you will get:
Competitive compensation.
Limitless growth and learning opportunities.
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact – your work will contribute directly to our strategy.
Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match. And much more!
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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About Gartner
Professional Services10,001+Founded 1979
Gartner provides actionable, objective business and technology insights, expert guidance, tools, conferences and consulting to executives and their teams worldwide.
