IT Operations & Security Intern

• Identity & Access Management: Administer users, security groups, and application access using Okta and Google Workspace. Handle onboarding and offboarding workflows.
• Identity & Access Management: Administer users, security groups, and application access using Okta and Google Workspace . Handle onboarding and offboarding workflows.
• Access & Connectivity Troubleshooting: Diagnose and resolve Tier 1 and Tier 2 employee helpdesk tickets related to system access, cloud services, and general network connectivity.
• IoT & Workspace Technology: Deploy, configure, and maintain office IoT endpoints, including conference room A/V hardware, digital signage displays, and other connected workplace devices.
• Security Operations (Training & Hands-on): Complete guided training modules on our core security stack, applying your knowledge to monitor and secure endpoints using Hexnode (MDM), CrowdStrike (EDR), and Google SecOps .
• Network & Physical Security: Assist in the administration and troubleshooting of our Ubiquiti network infrastructure and physical badge access control systems.
• Diagnose and resolve Tier 1 and Tier 2 employee helpdesk tickets related to system access, cloud services, and general network connectivity.
• IoT & Workspace Technology: Deploy, configure, and maintain office IoT endpoints, including conference room A/V hardware, digital signage displays, and other connected workplace devices.
• Security Operations (Training & Hands-on): Complete guided training modules on our core security stack, applying your knowledge to monitor and secure endpoints using Hexnode (MDM), CrowdStrike (EDR), and Google SecOps.
• Network & Physical Security: Assist in the administration and troubleshooting of our Ubiquiti network infrastructure and physical badge access control systems.

• Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related discipline (or equivalent boot camp/certification experience).
• Fundamental understanding of core networking concepts (TCP/IP, DNS, DHCP, Wi-Fi).
• Basic familiarity with cloud productivity suites (Google Workspace or Microsoft 365).
• Strong analytical mindset with a genuine curiosity for troubleshooting complex technical issues.
• Excellent communication skills and a customer-service-oriented approach to helping users.

• Hands-on setup or administration experience with Ubiquiti (UniFi) networking gear or access hubs.
• Prior exposure to Mobile Device Management (MDM) platforms or endpoint protection software.
• Basic scripting or automation knowledge (Bash, PowerShell, or Python).

By the end of this internship, you will have gained enterprise-level experience in identity federation, zero-trust security principles, mobile device management, and advanced network troubleshooting.

You will leave with the diagnostic skills necessary to confidently support modern corporate IT environments from the hardware layer up through cloud SaaS applications.

• Sitting and standing: Extended periods at a desk performing computer-based design, simulation, and documentation work, balanced with time at a lab bench or in the shop during hardware build and testing
• Lifting and carrying : Lift and carry equipment, test fixtures, or hardware assemblies up to 50 lbs.; heavier items handled with mechanical assistance or team lift
• Hand dexterity: Frequent use of hands for assembly, fabrication, instrumentation hookup, and operation of test and shop equipment
• Visual acuity: Ability to read engineering drawings, inspect hardware, and identify dimensional and surface quality features during fabrication and testing
• PPE compliance: Ability to wear and work effectively in required personal protective equipment, including safety glasses, heat-resistant gloves, safety shoes, and other appropriate gear in high-temperature lab and shop environments
• Safety acumen: Demonstrated understanding of lab and shop safety protocols, including hazard recognition and risk mitigation in environments involving high-temperature equipment, energized systems, and fabrication machinery
• Travel: Occasional travel (estimated <5%) for tool or material pickup

Working at Tempo

Tempo is a lean organization working on exciting challenges, and the people who thrive here share a few things in common beyond their technical skills.

• Clear, direct communication: You professionally say what you mean, lead with empathy, use tact, ask when you're unsure, and keep the people around you informed without being asked. At a company our size, communication gaps are expensive, and good communicators add to success and efficiency!
• Low-ego helpfulness: You're willing to jump in on work that isn't strictly yours, whether that's helping a teammate debug something, lending a hand in the shop, or flagging an issue you noticed outside your lane. No one here succeeds in a silo.
• Intellectual curiosity: You're genuinely interested in how things work, not just your piece of it, but the broader system. Tempo sits at the intersection of chemistry, mechanical engineering, power electronics, and software; the more you understand about the whole, the more valuable you become.
• Business awareness: You understand that your work exists in a business context. You think about cost, timeline, and tradeoffs—not just technical elegance—and you make decisions accordingly.
• Comfort with ambiguity: Processes here are still being built. You can make progress without a perfect playbook, and you know when to ask for direction versus when to use your judgment and move forward.
• Accountability: You own your outcomes, including the misses. When something goes sideways, the instinct here is to fix it and learn from it, not to explain why it wasn't your fault.

The US base salary range for this full-time position is $25.00-$27.50/hour.

Our salary ranges are determined by role, level, and location.

Within the range, individual pay is determined by additional factors, including job-related skills, experience, location, and relevant education or training.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity or benefits.

This job description is intended to provide a general overview of the position and is not an exhaustive list of duties, responsibilities, or qualifications.

Tempo reserves the right to modify, add, or remove responsibilities as business needs evolve.

Employees may be asked to perform duties outside of those listed above from time to time.

Tempo is an equal opportunity employer.

We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

Tempo participates in E-Verify.

Employment is contingent upon successful completion of a background check including employment and education check.

Tempo does not accept unsolicited resumes or candidate profiles from external recruiters, staffing agencies, or third-party search firms.

Submission of unsolicited resumes by any external agency — whether to a Tempo employee, hiring manager, or any other representative — does not constitute or imply an agreement for placement fees, and Tempo will not be responsible for any fees related to unsolicited submissions under any circumstances.

Any candidate submitted without a prior, fully executed, written fee agreement between the agency and Tempo's Human Resources department will be deemed the sole property of Tempo.

Tempo reserves the right to pursue and hire such candidates without obligation to the submitting agency.

• Sitting and standing: Extended periods at a desk performing computer-based design, simulation, and documentation work, balanced with time at a lab bench or in the shop during hardware build and testing
• Lifting and carrying : Lift and carry equipment, test fixtures, or hardware assemblies up to 50 lbs.; heavier items handled with mechanical assistance or team lift
• Hand dexterity: Frequent use of hands for assembly, fabrication, instrumentation hookup, and operation of test and shop equipment
• Visual acuity: Ability to read engineering drawings, inspect hardware, and identify dimensional and surface quality features during fabrication and testing
• PPE compliance: Ability to wear and work effectively in required personal protective equipment, including safety glasses, heat-resistant gloves, safety shoes, and other appropriate gear in high-temperature lab and shop environments
• Safety acumen: Demonstrated understanding of lab and shop safety protocols, including hazard recognition and risk mitigation in environments involving high-temperature equipment, energized systems, and fabrication machinery
• Travel: Occasional travel (estimated <5%) for tool or material pickup

Working at Tempo

Tempo is a lean organization working on exciting challenges, and the people who thrive here share a few things in common beyond their technical skills.

• Clear, direct communication: You professionally say what you mean, lead with empathy, use tact, ask when you're unsure, and keep the people around you informed without being asked. At a company our size, communication gaps are expensive, and good communicators add to success and efficiency!
• Low-ego helpfulness: You're willing to jump in on work that isn't strictly yours, whether that's helping a teammate debug something, lending a hand in the shop, or flagging an issue you noticed outside your lane. No one here succeeds in a silo.
• Intellectual curiosity: You're genuinely interested in how things work, not just your piece of it, but the broader system. Tempo sits at the intersection of chemistry, mechanical engineering, power electronics, and software; the more you understand about the whole, the more valuable you become.
• Business awareness: You understand that your work exists in a business context. You think about cost, timeline, and tradeoffs—not just technical elegance—and you make decisions accordingly.
• Comfort with ambiguity: Processes here are still being built. You can make progress without a perfect playbook, and you know when to ask for direction versus when to use your judgment and move forward.
• Accountability: You own your outcomes, including the misses. When something goes sideways, the instinct here is to fix it and learn from it, not to explain why it wasn't your fault.

This job description is intended to provide a general overview of the position and is not an exhaustive list of duties, responsibilities, or qualifications.

Tempo reserves the right to modify, add, or remove responsibilities as business needs evolve.

Employees may be asked to perform duties outside of those listed above from time to time.

Tempo is an equal opportunity employer.

We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

Tempo participates in E-Verify.

Employment is contingent upon successful completion of a background check including employment and education check.

California Privacy Notice (CCPA) - In connection with your application, Tempo collects personal information that you voluntarily provide, such as your name, contact information, employment history, and other information relevant to your candidacy.

This information is collected and used solely for the purpose of evaluating your application and administering the hiring process.

Tempo does not sell applicants' personal information.

For more information about your rights under the California Consumer Privacy Act (CCPA), please contact HR.

Tempo does not accept unsolicited resumes or candidate profiles from external recruiters, staffing agencies, or third-party search firms.

Submission of unsolicited resumes by any external agency — whether to a Tempo employee, hiring manager, or any other representative — does not constitute or imply an agreement for placement fees, and Tempo will not be responsible for any fees related to unsolicited submissions under any circumstances.

Any candidate submitted without a prior, fully executed, written fee agreement between the agency and Tempo's Human Resources department will be deemed the sole property of Tempo.

Tempo reserves the right to pursue and hire such candidates without obligation to the submitting agency.