Endpoint and Device Specialist

Okta SSO experience – hands-on administration of Okta single sign-on, including application integrations, provisioning, and access policies.

Jira Service Management (JSM) experience – delivering IT support through JSM, including workflows, request types, and automation.

SaaS company experience – you have worked in a SaaS / technology company environment.

Remote work environment experience - you have provided support for a remote workforce ./..

AI experience – hands-on experience using AI tools and/or AI-assisted automation in your work.

Time zone – must be based in North America and able to work core hours in the Eastern (EST) or Central (CT) time zone.

Also important:

3+ years in endpoint management, IT operations, desktop/device support, or a similar role, ideally in a remote-first environment.

Hands-on experience administering Unified Endpoint Management (UEM) tooling (e.g., Jamf, Kandji, Microsoft Intune) across the full device spectrum — macOS, Windows, iOS/iPadOS, Android, and Linux

Solid understanding of endpoint security – EDR, disk encryption, patch management, and configuration hardening.

Working knowledge of identity and access management concepts and least-privilege principles.

Strong troubleshooting and systems thinking – you naturally see dependencies, edge cases, and failure modes.

Excellent communication and customer-service skills; you can support both technical and non-technical colleagues with patience and clarity.

A bias toward automation and continuous improvement rather than repetitive manual work.

Experience in high-growth environments where ambiguity and change are constant; scripting experience (e.g., Bash, PowerShell, Python) is a strong plus.

Impact: Own the endpoint experience for the entire company – with the autonomy to modernize how IT operates.

Innovation: Apply AI and automation to real endpoint and security operations, not just experiments.

Collaboration: Join a supportive, cross-functional Corporate IT & Information Security team that values openness and a continuous learning environment.

Growth: Opportunities for professional development, including conferences, courses, and mentorship.

Remote First work environment

Unlimited vacation in most of our locations!!

Great benefits including health, dental, vision and savings plan.

Perks such as training reimbursement, WFH reimbursement, and more.

Diverse and dynamic teams with challenging and exciting work.

An opportunity to have a real impact on our business.

A great range of social activities (both in person and virtual).

Optional in person meet-ups and the ability to travel to our international offices

Employee referral program

And so much more!

Note: As our hiring teams are global, please submit your resume in English only

Apply today to join the Tempo team and help shape the future of enterprise productivity software.

Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.