IT Operations & Infrastructure Administrator

• 5+ years of experience in IT support, systems administration, or infrastructure support.
• Strong experience with Microsoft 365 administration and support.
• Experience supporting enterprise networking technologies, preferably Meraki.
• Experience with firewall administration, preferably Fortinet.
• Familiarity with endpoint management solutions such as Intune, NinjaOne, or similar platforms.
• Experience supporting conference room and collaboration technologies.
• Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, VPNs, and wireless networking.
• Strong troubleshooting, communication, and customer service skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

• Associate or bachelor’s degree in IT, experience in a manufacturing environment, or 5-10 years in an enterprise level support role.
• Microsoft, Cisco Meraki, Fortinet, CompTIA, or related certifications.
• Exposure to cybersecurity tools and best practices.
• Experience with IT service management platforms and ticketing systems.

Values and Traits:

• Independent thinker who embraces new ideas and pushes boundaries.
• Strong alignment with STARC’s core values: Team Aligned, Safety Focused, Committed, Innovative & Growth Oriented.
• Strong critical thinking and problem-solving skills to evaluate challenges and implement practical solutions.
• Goal-oriented, focused on creating great products and driving company growth.
• Superior communication skills—visual, written, and oral—capable of inspiring teams and articulating clear strategies.
• Perspective-driven, balancing business, customer, and employee goals while fostering a positive, inspiring work environment.

Summary Pay Range: $80,000 - $90,000

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Please note that salary is only one component of total compensation at STARC Systems.

STARC Systems offers a competitive benefits package designed to support employees and their families.

The benefits listed below are intended to provide a general summary and are not intended to be a complete list of all benefits, programs, eligibility requirements, plan terms, conditions, or limitations.

• Medical insurance plan options
• Health Savings Account and Flexible Spending Account options
• Employer HSA contribution for eligible employees enrolled in an HSA-compatible plan
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Voluntary life and AD&D insurance options
• Short-term and long-term disability insurance
• Voluntary accident, critical illness, and hospital indemnity insurance options
• Employee Assistance Program resources
• Virtual care resources
• Paid time off and company holidays
• 401(k) retirement plan

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear.

The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.

The employee is frequently required to stand; walk; sit; and reach with hands and arms.

Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

The noise level in the work environment is usually low to high.

The employee must occasionally lift and/or move up to 40 pounds.