Base Career helps you apply smarter for this job.
Key skills for this role
UFORCE is growing rapidly, and we're looking for an IT Operations Engineer to help keep our people productive, secure and properly equipped across our remote EU / UK workforce.
You'll own day-to-day IT support, user lifecycle operations, hardware asset management, endpoint administration and identity support, working closely with IT, People, Security and operational stakeholders.
This is a hands-on, employee-facing role with real impact on how UFORCE scales. You'll solve practical IT problems, improve onboarding and offboarding reliability, strengthen device and access hygiene, and help build repeatable IT operations processes.
We're looking for someone who enjoys helping users, brings structure to ambiguous operational environments, and wants the autonomy to improve how IT support works as the company grows.
UFORCE is growing rapidly, and we're looking for an IT Operations Engineer to help keep our people productive, secure and properly equipped across our remote EU / UK workforce.
You'll own day-to-day IT support, user lifecycle operations, hardware asset management, endpoint administration and identity support, working closely with IT, People, Security and operational stakeholders.
This is a hands-on, employee-facing role with real impact on how UFORCE scales. You'll solve practical IT problems, improve onboarding and offboarding reliability, strengthen device and access hygiene, and help build repeatable IT operations processes.
We're looking for someone who enjoys helping users, brings structure to ambiguous operational environments, and wants the autonomy to improve how IT support works as the company grows.
Own first-tier IT support across Slack, Notion, jira tickets and calls.
Triage, resolve, route and escalate employee IT requests clearly and efficiently.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
London, GBR
London, GBR
London, GBR
, USA
Poole, GBR
Poole, GBR
, USA
, USA
Support macOS and iOS devices, including setup, troubleshooting, replacement, updates and MDM enrollment.
Help administer and improve MDM workflows, device compliance, disk encryption, Device Trust and endpoint hygiene.
Support identity and access management through Okta or similar platforms, including groups, entitlements, SSO, SAML, SCIM, provisioning and deprovisioning.
Onboarding and offboarding of new starters and leavers
Own and improve hardware asset tracking across laptops, accessories, repairs, replacements, returns, storage and repurposing.
Create and maintain self-service troubleshooting guides and internal IT documentation.
Work with IT, People, Security and operational stakeholders to reduce recurring support friction.
Help evaluate and improve IT operations tooling, asset management processes and vendor workflows for EU / UK hardware support.
Experience supporting a remote-first, distributed, fast-growing, SaaS, technology, startup or scaleup environment.
Experience with AV or video conferencing troubleshooting.
Experience introducing or improving asset management software.
Experience working with EU / UK hardware vendors, storage, repairs, returns and replacement workflows.
The nature of combat has changed.
Tomorrow’s battlefield success depends on autonomy, speed, and adaptability.
And UFORCE is ready.
Are You?
UK-based Ukrainian-founded defense technology company developing combat-proven autonomous air, land, and sea systems for allied militaries.
Visit company websiteFull-time
Mid
Remote
Apply faster on company sites with our extension.