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IT Help Desk Administrator
DMG MORI USA
Hoffman Estates, USA
Full-time
Mid · 3+ years experience
Onsite
USD 65000-70000 yearly / year
Discovered 1 weeks ago
Microsoft WindowsMicrosoft 365iOSiPadOSActive Directory
Free
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Microsoft WindowsMicrosoft 365iOS
Role Overview
We are seeking a motivated and customer-focused IT Help Desk Administrator to provide technical support for end users across DMG MORI USA locations. This role is responsible for delivering technical support services, troubleshooting hardware and software issues, supporting mobile devices, maintaining IT inventory, and assisting with endpoint deployments.
The successful candidate will possess strong technical troubleshooting skills, excellent customer service abilities, and a passion for helping users resolve technology challenges. This position plays a key role in ensuring a reliable, secure, and productive IT environment for employees throughout the organization.
Key Skills for This Role
Microsoft WindowsMicrosoft 365iOSiPadOSActive Directory
Full Job Posting
Location
- Hoffman Estates / Goose Island, IL (On-Site) Reports To: Manager, IT Infrastructure & Operations
- Hours: Monday–Friday, 8:30am to 5:30pm
- Classification: Exempt
Position Overview
We are seeking a motivated and customer-focused IT Help Desk Administrator to provide technical support for end users across DMG MORI USA locations. This role is responsible for delivering technical support services, troubleshooting hardware and software issues, supporting mobile devices, maintaining IT inventory, and assisting with endpoint deployments.
The successful candidate will possess strong technical troubleshooting skills, excellent customer service abilities, and a passion for helping users resolve technology challenges. This position plays a key role in ensuring a reliable, secure, and productive IT environment for employees throughout the organization.
Key Responsibilities
- Provide technical support services to employees across a wide range of hardware, software, mobile devices, and business application needs.
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