Service Engineer, Washington

Service Engineers are expected to provide customers with maintenance and repair assistance of DMG MORI CNC machine tools on location or by telephone.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to:

Machine installation, maintenance, and repairs.

Creating and updating documentation of technical information.

Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service

Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers.

Provide assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.

Establish and build exemplary communication and customer service relationships with customers.