IT Field Support Executive
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Key skills for this role
About the Role
Provide on-site technical support, diagnose issues, manage IT inventory, requiring a Bachelor's degree and relevant certifications in Computer Science or Information Technology.
Key Skills for This Role
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Overview
- Provide on-site technical support for hardware and software issues, ensuring minimal downtime and optimal user experience.
- Diagnose and resolve complex technical problems, from network connectivity to application troubleshooting, with a customer-centric approach.
- Install, configure, and maintain IT equipment, including computers, printers, and peripherals, following established company standards.
- Manage and maintain IT inventory, ensuring accurate records of assets and coordinating replacements or repairs as needed.
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