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IT & ERP Officer – Implementation, Migration & IT Support

Unknown
Dubai, UAE
Full-time
Onsite
Discovered 3 days ago
ERP implementation and configurationERP data migrationERP administrationData cleaning, mapping, and reconciliationUser Acceptance TestingERP master data management
Free

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Key skills for this role

ERP implementation and configurationERP data migrationERP administration
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Role Overview

The employer is seeking a hands-on IT and ERP Officer to manage daily IT requirements and support ERP implementation, migration, administration, and improvement.

The role works with management, finance, procurement, warehouse, sales, HR, projects, and operations.

IT Operations

  • Manage IT systems, hardware, software, networks, printers, email accounts, user access, and technical support.
  • Troubleshoot computers, laptops, printers, networks, software, emails, shared drives, and other IT equipment.
  • Maintain IT asset registers, software licenses, system access records, and equipment documentation.
  • Manage backups, cybersecurity basics, antivirus, access controls, and data protection procedures.

ERP Implementation and Migration

  • Lead ERP implementation, configuration, migration, testing, and go-live activities.
  • Migrate data from existing systems, Excel files, spreadsheets, or legacy databases into the ERP.
  • Perform data cleaning, mapping, validation, importing, reconciliation, and verification before and after migration.
  • Manage ERP master data for customers, suppliers, products, inventory, pricing, users, and operational information.
  • Configure users, permissions, approval workflows, departments, and system access.

ERP Support and Improvement

  • Support ERP modules covering finance, procurement, inventory, warehouse, sales, marketing, projects, HR, and operations.
  • Coordinate with ERP vendors and implementation partners to resolve technical and functional issues.
  • Conduct testing and User Acceptance Testing before implementations and system changes.
  • Support ERP go-live and resolve post-migration issues.
  • Identify opportunities to automate manual processes and improve workflows through ERP and other technology solutions.
  • Coordinate system integrations and APIs where applicable.

Training and Documentation

  • Train employees on correct ERP usage and prepare SOPs and user guides where required.
  • Develop and maintain reports, dashboards, system records, and management information.
  • Document ERP configurations, migration activities, IT infrastructure, and system procedures.

Requirements

  • Bachelor's degree or diploma in IT, Computer Science, Information Systems, ERP, or a related discipline.
  • At least 3 years of relevant IT and/or ERP experience.
  • Hands-on experience with ERP implementation, migration, administration, or configuration.
  • Experience migrating data from Excel, legacy systems, or another ERP platform.
  • Understanding of finance, procurement, inventory, warehouse, sales, and operational workflows.
  • Strong Microsoft Excel skills for data cleaning, mapping, and reconciliation.
  • Good knowledge of Windows, networking, hardware, software, printers, and general IT troubleshooting.
  • Strong analytical and problem-solving ability, clear technical communication, independent working, and ownership.

Preferred Qualifications

  • Experience with Zoho, Odoo, SAP Business One, Microsoft Dynamics, Oracle NetSuite, or similar ERP systems is advantageous.
  • SQL, APIs, integrations, reporting tools, or automation knowledge is advantageous.
  • A UAE driving license is preferred.

Application Notes

  • The employer prioritizes candidates who personally participated in ERP migration rather than only using an ERP as an end user.
  • Immediate joiners currently available in the UAE will be prioritized.

Workplace

  • Work location is in person.

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