IT Engineer

If you enjoy solving technical problems, working directly with users, and building reliable IT systems in a fast-moving technology environment, we would love to talk to you!

4+ years of experience in IT support, IT operations, or a similar role, preferably in a fast-growing technology company.

3+ years of hands-on experience supporting macOS and Windows environments, including MDM and device management tools such as Jamf.

Strong troubleshooting skills across endpoints, hardware, software, LAN, Wi-Fi, VPN, and common networking issues.

Solid understanding of networking fundamentals, including TCP/IP, DNS, IP addressing, and Wi-Fi.

Experience with identity and access management, SSO, and SaaS administration using platforms such as Google Workspace or Okta.

Experience managing business applications and tools such as Google Workspace, Rippling, Jira, and Confluence.

Hands-on experience with endpoint security tools such as CrowdStrike and a good understanding of security best practices.

Experience supporting video conferencing and office A/V technologies such as Zoom.

Experience with IT security and compliance requirements, including SOC 2, is preferred.

Familiarity with scripting using Bash, Python, or similar technologies for automating routine IT tasks is a plus.

Strong communication and interpersonal skills, with a customer-focused approach to IT support.

Strong ownership, troubleshooting, prioritization, and follow-through skills.

Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related discipline is preferred.

We’re building at the intersection of developer productivity and security — one of the fastest-growing spaces in software. Our dev-loved platform has real ROI, strong momentum, and customers who care about doing things right.

At Endor Labs, we think big, start small, and learn fast. We take ownership, move with purpose, and always start with the customer’s success. We debate with data, make the complex simple, and challenge each other with kindness and candor. We celebrate wins, learn from misses, and have fun along the way — because when our customers win, we all win.

Endor Labs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment, and we believe in the power of diverse perspectives and experiences. Even if you don't fit every requirement above, we encourage all talented individuals to apply—there's no one-size-fits-all here.