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IT Deskside Support Engineer
Es Field Delivery Uk Ltd
Wolverhampton, GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago
Software PackagesOperating Systems
Free
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Software PackagesOperating Systems
Key Skills for This Role
Software PackagesOperating Systems
Full Job Posting
Key Responsibilities
- Hardware break-fix services for all workspace client including:
- Desktop, Laptop and Printer break-fix
- IMAC requests - providing the necessary technical support to complete the IMAC, including onsite support as necessary
- Incident and problem resolution for services escalated from the Service Desk or generated via automated monitoring systems
- Asset Refresh lifecycle delivery
- Stock Management
Essential Skills
- SC Cleared
- A broad technical knowledge of PC’s/peripherals and their architecture
- Previous experience in desktop support/hardware refreshes
- Good working knowledge of current software packages
- Good working knowledge of operating system
- Accredited in relevant manufacturers hardware qualification
- Good understanding of IT infrastructure
- Ability to work on own initiative, address and resolve problems in a pressurised environment
- Ability to diagnose faults in the hardware/software/operating systems used by the customer
- Excellent organisational skills, able to take a methodical approach to service issues
- Excellent communication and interpersonal skills
- This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.
- We also offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.
- Apply now for consideration!
- By completing the application process you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed at http://www.dxcfds.com/vacancy/Policy.html
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