IT Demand Manager-Banking
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Key skills for this role
Key Skills for This Role
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Requirements
- Functional Expertise:
- 5+ years of experience establishing or operating IT demand management, portfolio management, technology planning, or comparable governance processes
- Strong understanding of demand qualification, assessment, prioritization, and portfolio planning
- Experience evaluating technology investments, investment cases, costs, benefits, risks, and dependencies
- Broad understanding of applications, infrastructure, architecture, cloud services, and Managed Services operating models
- Tools & Methods:
- Experience with ServiceNow Demand Management, ServiceNow SPM, or a comparable portfolio management tool is preferred
- Advanced Excel and PowerPoint skills
- Experience with Power BI or comparable reporting tools is an advantage
- Familiarity with prioritization methods such as WSJF and relevant frameworks such as ITIL, COBIT, or SAFe is preferred
- Stakeholder & Ways of Working:
- Ability to manage multiple priorities and coordinate input from different stakeholders
- Ability to challenge demand constructively and build alignment across different IT functions
- Structured, analytical, and outcome-oriented approach
- Ability to communicate effectively with technical and non-technical stakeholders
- High level of ownership, independence, and accountability
- Domain / Context:
- Experience in banking, financial services, or another regulated environment is preferred
- Experience in a complex multi-vendor or Managed Services environment is an advantage
- Qualifications & Additional Requirements:
- Bachelor’s or Master’s degree in Information Systems, Computer Science, Engineering, Business Administration, or a related field
- Fluent in Arabic and English
- Ability to work in a complex, fast-paced, and transformation-driven environment
About TAWANTECH
Saudi private fintech services provider delivering system integration, payments, cloud, cybersecurity, and financial technology solutions to organizations.
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