IT Business Systems D365 Technical Lead at Diversified — Remote, USA | Base Career

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About Diversified

Diversified is a global leader in audiovisual and media technology.

We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government.

Our team partners with organizations around the world to create environments that connect people through technology.

What to Expect:

At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career.

We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation.

If you’re ready to grow, create, and make an impact, Diversified is the place to do it.

How You’ll Contribute

We are seeking a highly skilled and versatile Technical Lead with 7–12 years of overall experience in Microsoft Dynamics environments, including at least 3+ years of hands-on expertise with Dynamics 365 Finance & Operations (D365 F&O) and CE.

The ideal candidate will have served in both technical lead and development roles.

You will play a pivotal role in designing D365 F&O solutions, supporting end-to-end implementations, extensions, migrations, and integrations—including with Microsoft Dataverse Fabric, Power Platform and CE environments.

This position will allow you to shape enterprise transformation initiatives, lead technical delivery, and build best-in-class solutions.

The person in this role will be accountable for System Code Administration of D365 F&O and CE including the technical aspects of maintenance, upgrades, security role development, and providing internal support to our technical and business users and/or vendor partners.

Location

Virtual U.S. position; preferred work location/time zone is Eastern (EST/ET) or Central (CST/CT).

What You’ll Do

Design, develop, and customize and support Microsoft Dynamics D365 F&O and CE solutions based on business requirements using best practices including extensibility of code
Collaborate with cross-functional teams to gather and understand business requirements for system enhancements
Write, modify, and maintain code in X++ to enhance the functionality of Microsoft Dynamics 365 Finance and Operations
Write, modify, and maintain T-SQL code to enhance reporting and D365 F&O data mining requirements
Support and maintain D365 integrations.
Create and maintain technical documentation for all customizations and development
Integrate D365 F&O with other enterprise applications, using DMF and other tools ensuring seamless data flow and system interoperability
Support the development and implementation of data migration strategies
Provide technical support and troubleshooting for D365 F&O related issues
Provide EDI technical support as required
Collaborate with end-users to identify and resolve system issues promptly
Perform regular system maintenance activities to ensure optimal performance
Conduct thorough testing of customizations and development to ensure high-quality deliverables
Research and recommend innovative, and where possible automated approaches for technical system administration tasks including automatic regression testing
Monitor the performance Dynamics 365 environments and suggest improvements as required
Develop custom security roles and assist to maintain user access and security roles
Manage and coordinate with Microsoft for resolution of raised technical system issues
Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutions
Work collaboratively with the functional IT team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g., Sandbox/DEV/QA/UAT/PROD)
Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issues
Lead and/or participate in analysis sessions with functional super users/business analysts to determine application requirements for new implementations, extensions, or enhancements and facilitate workshops to demonstrate proof of concepts
Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills.
Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment
Ability to mentor team members and transfer knowledge to others
Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi-tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks
Compliance with published corporate standards
Ability to work effectively in a fast-paced, team environment
Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem
Documenting and cross-training team members for support continuity.
Propose modifications and enhancements to improve functionality or address any issues that arise
Identify, evaluate, and document risks
Other job duties as assigned.

Minimum 7 years progressive experience in ERP solution delivery
Minimum of 3+ years working on D365 Finance & Operations or CE implementations, including greenfield, migration, or upgrade projects.
Proficient in X++, C#, SQL Server, .NET, Azure DevOps, LCS (Lifecycle Services), and Microsoft Azure and SDLC bet practices
Extensive creation of technical design documents, coding, packaging projects, migrating and deploying code changes, and properly testing of modifications/integrations throughout project lifecycle
Working knowledge of D365 data migration strategies, Dual-write fundamentals, and Dataverse integration patterns
Understanding of D365 F&O data structures, extension models, reporting, and performance best practices.
Familiarity with setting up and maintaining CI/CD pipelines using Azure DevOps for D365 development and deployment.
Exposure to the Microsoft Power Platform (Power Apps, Power BI, Power Automate) and relevant integrations.
Strong interpersonal and communication skills for interacting with business users, solution architects, and development teams.
Solid documentation, problem-solving, and mentoring abilities.

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IT Business Systems D365 Technical Lead

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Required Skills And Qualifications

What We Offer

• Basic Life, AD&D

• Employee Assistance Program (EAP)

About Diversified

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