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· Minimum 7+ years of hands-on experience in Core / ISP networking environments.
· Must currently be based in the UAE.
· Certification in CCNP Enterprise and CCNP Security will be given priority.
· Strong hands-on experience with routers and switches – primarily Cisco devices (H3C is an advantage).
· Expert-level troubleshooting skills including:
o Packet capture and deep packet inspection (Wireshark)
o MTU / MSS tuning and optimization
o TCP session analysis
o Root cause analysis in complex ISP networks
· Advanced knowledge and hands-on experience with core routing protocols:
o Border Gateway Protocol (BGP) (ISP-level preferred)
o Route redistribution and policy control
· Experience with First Hop Redundancy and load-balancing protocols:
· Advanced Layer 2 expertise including:
o REP
o PPPoE
o Storm control
o VLAN segmentation and broadcast domain design
· Strong ISP-level technology experience:
· Hands-on experience with firewalls:
o Fortinet (FortiGate)
o pfSense
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· Advanced knowledge of security technologies:
o IPsec
o SSL VPN
o Network hardening and best practices
· Strong understanding of network performance optimization:
o Quality of Service (QoS)
o Traffic shaping
o Bandwidth management
· Experience with network monitoring tools:
o LibreNMS
· Good knowledge of transmission media:
o Fibre (SM/MM)
o Ethernet
· Good knowledge of Wi-Fi routers and related troubleshooting.
· Experience with 5GHz outdoor wireless devices (preferred).
· Strong leadership and team management skills.
· Excellent communication skills with the ability to present technical concepts to non-technical stakeholders.
· Ability to work under pressure in mission-critical ISP environments.
· Maintain accurate and up-to-date documentation of network configurations, diagrams, and topology maps.
· Design, implement, and optimize core network architecture ensuring high availability and scalability.
· Configure and deploy network devices and services including routers, switches, firewalls, VPNs, QoS, and load balancing solutions.
· Perform network maintenance and system upgrades including firmware updates, patches, hot fixes, and security configurations.
· Monitor network performance, availability, and reliability to meet SLA commitments.
· Conduct system resource utilization monitoring, traffic trending, and capacity planning.
· Plan and execute advanced technical activities, influencing technical direction and providing expert guidance to team members.
· Investigate and resolve complex ISP network issues using structured troubleshooting methodologies.
· Perform packet-level diagnostics and deep technical analysis when required.
· Ensure accurate case recording in the company’s ticket management system and close within agreed timeframes.
· Take ownership of ad-hoc technical projects to enhance service delivery capabilities.
· Support the wider team through knowledge sharing, documentation, and contribution to technical meetings.
· Provide mentorship and technical leadership to junior engineers.
Pay: AED10,000.00 - AED12,000.00 per month
AED 10,000/month
Full-time
Onsite
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