rippling
Invoicing Specialist
Harbor IT, LLC
Remote, USA
Full-time
Entry · 2+ years experience
Remote
USD 60000-73000 yearly / year
Discovered Yesterday
ConnectWiseNetSuite
Free
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ConnectWiseNetSuite
Role Overview
The Invoicing Specialist is responsible for accurate and timely customer invoicing related to managed service agreements, recurring contracts, and service ticket activity. This role works primarily in ConnectWise and NetSuite , ensuring all billable services are properly captured, invoiced, and aligned with customer terms. The ideal candidate is highly detail-oriented, process-driven, and experienced in a high-volume MSP billing environment.
Key Skills for This Role
ConnectWiseNetSuite
Full Job Posting
Position Overview
The Invoicing Specialist is responsible for accurate and timely customer invoicing related to managed service agreements, recurring contracts, and service ticket activity. This role works primarily in ConnectWise and NetSuite , ensuring all billable services are properly captured, invoiced, and aligned with customer terms. The ideal candidate is highly detail-oriented, process-driven, and experienced in a high-volume MSP billing environment.
Agreement & Recurring Billing
· Generate and process monthly recurring invoices for managed service agreements in ConnectWise
· Ensure billing aligns with contract terms, pricing schedules, and service bundles
· Maintain accurate agreement billing setups, including additions, removals, and renewals
Service Ticket Invoicing
· Review service tickets for completeness, accuracy, and billable status
· Invoice time, materials, and project-related services based on approved ticket activity
· Partner with service delivery teams to resolve billing discrepancies or missing documentation
System & Invoice Management
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