Invoice Audit Coordinator I at ArcBest — Fort Smith, USA | Base Career

Full Job Posting

Open and scan invoices into the Accounts Payable (A/P) data entry queue.
Index items in the A/P data entry queue for payment processing.
Collaborate with internal decision makers to improve customer relationships and process requirements.
Communicate with internal and external customers and carriers to confirm order information, request paperwork, and obtain necessary approvals/authorizations.
Perform root causes analysis and take corrective action to prevent continued issues.
Collaborate with internal decision makers on process improvements and follow-up procedures.
Meet with management weekly to report progress.
Verify the correct Bill-To is utilized in the order.
Investigate and resolve order discrepancies.
Review and ensure all contract rates are accurate within the order.
Provide clear and concise documentation for follow-up procedures.
Rate and approve orders for invoicing.
Process invoices online for web-based customers.
Resolve problems with internal and external customers.
Maintain a positive attitude and high level of customer service with both internal and external customers.
Work in a team setting to accomplish department goals.
Other duties and projects, as assigned.
Bachelor's Degree, preferred
Experience will be considered in lieu of formal education.
Prior finance, billing, accounting, or relevant experience, preferred
Proficient in Microsoft Office Suite, required
Accuracy and Attention to Detail
Effective Communications

Invoice Audit Coordinator I