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Sales Coordinator I - Intermodal
ArcBest
Fort Smith, USA
Full-time
Entry
Onsite
Discovered Yesterday
Microsoft Office Suite
Free
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Key Skills for This Role
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- Coordinate with other employees, drivers, rail carriers and outside vendors to prevent potential problems and provide service to our customers.
- Develop strong working relationships with customers and vendors.
- Ensure that shipments are correctly rated and that all payables are posted.
- Help maintain rail schedules, railroad and dray company cost, and accessorials.
- Help maintain vendor profile information.
- Manage customer trailer pools and movement of equipment to avoid storage or detention costs and assist in the general accountability of equipment.
- Monitor freight activity and take appropriate action to resolve problems in order to ensure a high level of error free and on-time service.
- Provide customer service including any special reporting or customer website compliance.
- Secure and execution of dray capacity for unplanned/planed dray moves.
- Work directly with ArcBest Sales and Intermodal Carrier Sales Representatives to secure shipments.
- Other duties and projects, as assigned.
- Bachelor's Degree, preferred
- Experience will be considered in lieu of formal education.
- Prior intermodal operations experience, preferred
- Proficient with Microsoft Office Suite, preferred
- Data Gathering and Reporting
- Decision Making and Critical Thinking
- Developing Others
- Negotiating
- Operational Functions
- Performance Management
- Relationship Management
- Resource Management
- Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload. Work hours vary based on scheduling to provide market coverage during normal business hours with irregular and on call hours.
- Minimal (0%-25%)
- This is an hourly position paid biweekly.
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