Intelligence Manager

170+ Years Strong.

Industry Leader.

Global Impact.

At Pinkerton, the mission is to protect our clients.

To do this, we provide enterprise risk management services and programs specifically designed for each client.

Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions.

Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Intelligence Manager, assigned to a specific client, will play a pivotal role in managing the intelligence program including the intelligence cycle, products, and processes.

The Manager oversees a team of Analysts who provide best-in-class analytical products and expertise to assist in the protection of the client's people, assets, supply chain, and reputation.

This role enhances the client's security operations and strategic objectives by gathering, analyzing, and disseminating risk intelligence as part of a global team of specialists.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Under the supervision and guidance of the Director of Risk Intelligence, manage and mentor a team of intelligence Analysts including the oversight of daily workflows, scheduling, performance, workload prioritization, and professional development.
• Design, implement, and continuously refine processes and templates to standardize and elevate intelligence collection, analysis, and reporting.
• Create and maintain governance documents pertaining to intelligence processes.
• Conduct detailed reviews of intelligence products to ensure accuracy, relevance, and consistency with established standards and stakeholder expectations.
• Develop and deliver training programs for Analysts and non-analyst stakeholders, ensuring strong tradecraft and practical application of intelligence tools.
• Establish and maintain performance dashboards and KPIs to monitor intelligence output, track engagement, and identify areas for improvement.
• Serve as a super user and subject matter expert for key intelligence platforms while identifying tech stack asks and solutions and ensuring optimal use of available technology and tools.
• Manage distribution lists and communication workflows, incorporating end-user feedback to enhance both collection strategies and finished intelligence products.