Agent

The schedule is Monday - Friday 1:00 pm - 9:00 pm.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the client location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events, as assigned.
• Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.
• Identify and escalate equipment deficiencies/failures.
• All other duties, as assigned.
• High School Diploma or GED with law enforcement, military, and/or security experience. An OPOTA, Firearm Bearer Endorsement, and CCW are required.
• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.
• Prior military and/or law enforcement and 3+ years of armed experience is preferred.

Working Conditions