Insurance Coordinator
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Key skills for this role
About the Role
We are seeking an Insurance Coordinator to manage insurance claims, patient financial agreements, and collections. The role requires knowledge of insurance plans, billing procedures, and strong communication skills.
Key Skills for This Role
Responsibilities
- Study insurance plans used most frequently with patients to understand nuances
- Document basic insurance information in patient files
- Process and submit insurance claims daily
- Monitor and follow up on outstanding claims
- Identify patients with financial concerns and arrange conferences
- Make collection calls and prepare patient statements
- Correspond with insurance companies to resolve payment delays
Requirements
- Knowledge of English composition, grammar, spelling, and punctuation
- Skilled in the use of standard office equipment and computer software (MS Excel, Word, Practice Management software)
- Ability to maintain composure and professionalism under stress
- Ability to work cooperatively with management, staff, and patients
Full Job Posting
Roles and Responsibility
- Study insurance plans used most frequently with patients to understand the various nuances to communicate more effectively
- Document basic insurance information in the patient’s file for quick reference
- Process and submit insurance claims daily
- Monitor and follow up on outstanding claims
- Provide the appointment coordinator with patient names and amounts due
- Identify patients in the daily schedule who are a financial concern
- Record all financial discussions with patients in their file
- Contact patients who have not kept their financial agreement within a 5 day grace period
- Prepare and mail patients’ statements each month on a regular billing cycle
- Make collection calls
- Solidify the financial agreement with the patient
- Follow through with correspondence regarding collection
Knowledge / Skills / Ability
- Knowledge of English composition, grammar, spelling, and punctuation
- Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)
- Ability to maintain composure and professionalism when exposed to stressful situations
- Ability to engender trust from the doctors, co workers, and patients
- Ability to work cooperatively with management, staff, and patients
- Ability to prioritize, organize, and complete tasks in a timely and independent manner
- Ability to accept constructive criticism
- Ability to understand and follow written and verbal instructions
- Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality
- Ability to communicate and express thoughts and ideas competently
- Ability to quickly grasp relevant concepts regarding duties and responsibilities
- Has a positive attitude about the practice, the services provided, and the products sold
Job Types
- Full time, Permanent
Work Location
- In person
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