Insurance Claims Helper / Clinic Receptionist
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Key skills for this role
Role Overview
The organization is seeking an Insurance Claims Helper / Clinic Receptionist for part-time, fully remote administrative support.
The role covers insurance claims documentation, clinic reception activities, appointment management, information accuracy, and service coordination.
Key Skills for This Role
Full Job Posting
The Role
The organization is seeking an Insurance Claims Helper / Clinic Receptionist for part-time, fully remote administrative support.
The role covers insurance claims documentation, clinic reception activities, appointment management, information accuracy, and service coordination.
About Us
The organization supports insurance administration, healthcare coordination, and customer-facing operations.
Teams manage documentation, claims information, appointments, and client communications accurately and professionally.
The organization values confidentiality, empathy, attention to detail, and dependable service.
Key Responsibilities
- Prepare, organize, and review insurance claims documentation.
- Check claim forms, invoices, supporting records, and patient information for completeness.
- Follow up on missing information and coordinate with relevant internal teams.
- Maintain claims records, correspondence, and status updates.
- Support appointment scheduling, confirmations, cancellations, and reception administration.
- Respond to patient inquiries and direct requests to the appropriate team.
- Maintain patient, appointment, and administrative records.
- Coordinate information between clinic staff, patients, insurers, and other stakeholders.
- Prepare routine reports and support claims or reception-related administrative tasks.
- Protect confidential information and follow healthcare and administrative procedures.
Requirements
- A bachelor's degree or equivalent qualification in Healthcare Administration, Business, Insurance, or a related field is preferred.
- Three or more years of relevant experience in insurance claims, healthcare administration, reception, or customer service is preferred.
- Strong understanding of administrative documentation, claims processes, and appointment coordination.
- Knowledge of basic insurance terminology and healthcare office procedures.
- Excellent attention to detail, organization, and record-keeping skills.
- Professional, empathetic, and clear communication style.
- Familiarity with healthcare systems, insurance portals, spreadsheets, CRM tools, or office applications.
- Ability to handle confidential information with discretion.
- Strong time management and ability to manage multiple requests accurately.
- Ability to work independently with remote teams.
Work Arrangement
- The position is fully remote and supports coordination with remote teams.
- The schedule is part-time with flexible hours.
What We Offer
- Competitive compensation aligned with experience and responsibilities.
- Opportunities to develop expertise in insurance and healthcare administration.
- Exposure to claims coordination, patient services, and cross-functional operations.
- Professional development through meaningful administrative and service-focused responsibilities.
- A supportive culture centered on confidentiality, accuracy, empathy, and service excellence.
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