Institutional Sales Manager - Ukrainian Speakers
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Key skills for this role
About the Role
Binance seeks an Institutional Sales Manager to acquire and develop trust relationships with global institutional and VIP clients in the crypto space. The role involves expanding existing customer relationships, building key customer service processes, and analyzing user behaviors.
Key Skills for This Role
Responsibilities
- Acquire and develop trust relationships with a portfolio of major global institutional/VIP clients
- Expand relationships with existing customers through sustained communication and understanding their needs
- Build key customer service processes and systems, formulate management rules, and track key customer status
- Analyze user behaviors, find hidden needs, write key customer analysis reports, and communicate with departments to provide optimal solutions and product feedback
Requirements
- Sales experience with clear sales KPIs
- Familiarity with CRM tools
- 3 5 years working experience in sales and client services with international financial background
- Client portfolio including institutional clients, HNW individuals, prop trading firms
- Strong communication and relationship maintenance skills
- Fluency in English, Ukrainian, and Russian
- Passionate about crypto
Full Job Posting
About Binance VIP & Institutional Team
- Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions.
- We work with individual traders, HFT firms, hedge funds, asset managers, market makers, and investment banks.
Responsibilities
- Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients).
- Expanding relationships with existing customers by sustained communication and understanding their needs.
- Building key customer service processes and systems, formulating management rules, and tracking key customer status.
- Analysis of user behaviors, finding hidden needs, writing key customer analysis reports, and communicating with departments.
Requirements
- Sales experience (customer acquisition/origination) with clear sales KPIs.
- Familiar with CRM tools.
- Worked autonomously within a sales team; experience with regional sales teams and events.
- At least 3 5 years working experience in sales and client services with international financial background.
- Client portfolio including institutional clients, HNW individuals, prop trading firms, etc.
- Strong communication, flexibility, relationship maintenance and sales skills, able to work under pressure.
- Passionate about crypto; industry experience advantageous.
- Fluency in English, Ukrainian, and Russian.
Why Binance
- Shape the future with the world’s leading blockchain ecosystem.
- Collaborate with world class talent in a user centric global organization with a flat structure.
- Tackle unique, fast paced projects with autonomy in an innovative environment.
- Thrive in a results driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Work from home arrangement.
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